Job Description
Job Title
All potential candidates should read through the following details of this job with care before making an application.
Digital Event Coordinator
Location: Hybrid - 2 days per week in Central London (near Waterloo)
Contract Type: Full-time
About Us
We are a specialist online bioscience publisher based in London, focused on the cutting edge of biomedical R&D. We are passionate about delivering high-value content in innovative digital formats and work with global technology clients. We have built a strong reputation for exceptional customer service and long-term partnerships.
The Role
We are seeking a highly organised and proactive Digital Event Coordinator to join our Client Success team on a full-time basis. This role sits at the heart of our client-facing operations and is responsible for the end-to-end coordination and delivery of webinars, virtual events, and associated client campaigns.
You will play a critical role in delivering high-profile events that connect global life science innovators with their audiences, directly contributing to client satisfaction, repeat business and our reputation for excellence. The position combines event operations, client support, and campaign coordination, requiring excellent attention to detail, strong communication skills, and the ability to manage multiple projects concurrently.
Key Responsibilities
Event & Webinar Operations
Partner with the Editorial team to deliver Special Interest Groups, our flagship event format
Build, configure and quality-assure webinars across our events platform and website
Own the collection and quality control of event assets, including speaker bios, headshots, artwork, and logos, ensuring timely delivery in collaboration with internal teams
Manage broadcast communications, including invitations and joining instructions to speakers and internal stakeholders
Schedule and oversee speaker preparation sessions and presentation recordings
Provide hands-on technical support during live webinar delivery
Reporting & Data Management
Support the accurate and timely delivery of client reports
Contribute to the continuous improvement of reporting processes, templates, and documentation
Systems & Process Management
Maintain accurate internal documentation and workflows
Identify opportunities to improve efficiency, consistency, and client experience through better use of systems and processes
What We’re Looking For
Strong organisational skills with exceptional xwwtmva attention to detail
Proven ability to manage multiple projects and deadlines in a fast-paced environment
Confidence working with digital platforms such as webinar systems, CRMs, email tools, and project management software
A proactive, collaborative approach with a strong customer-service mindset
Excellent written and verbal communication skills
What We Offer
Opportunities for progression into senior event, client success or broader operational roles as the business grows
Hands-on experience delivering high-profile webinars and virtual events in the life sciences sector
Hybrid working model with a Central London office location
25 days annual leave (increasing to 30 with tenure)
Regular team socials and company events
If you are highly organised, enjoy taking ownership and thrive in a client-focused, fast-paced environment, we’d love to hear from you.
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