Medico Legal Complex Case Officer

Employer Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust Employer type NHS Site St Nicholas Hospital Town Newcastle upon Tyne Salary £32,073 - £39,043 per annum Salary period Yearly Closing 11/08/2026 23:59 Medico Legal Complex Case Officer Band 5 Hello! We are so delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW). We know the power of looking into an organisation, one you might want to work in, or one where you are going to get help, and being able to say, ‘I’ve seen somewhere I can fit in and be myself.’ We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us. Opportunities for you Spanning east to west coasts from Northumberland to Cumbria and from the Scottish Borders down to Middlesbrough we’ve got exciting new opportunities available at every level and in every area. We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as, lease cars, childcare schemes, staff discounts, season tickets for travel and a cycle to work scheme. All this in a vibrant workplace supported by the following staff networks. * Cultural diversity staff network * Disabled staff network * LGBT+ staff network We also have a number of staff support groups which are open to any staff to attend. These Include: * Armed Forces and Veterans Staff Network * Mind, Health and Wellbeing Community * Menopause toolkit and cafes and staff carer support group We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives. Whatever you are looking for, you will be joining a supportive, friendly team, offering varied and interesting roles, with opportunities for career progression. We’re always seeking to improve as an organisation. Do you want to be part of that? Please note that it is a requirement of this Trust that all external applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay Job overview A unique and exciting opportunity has arisen to join the Information Governance & Medico Legal Team at St Nicholas Hospital as a Medico Legal Complex Case Officer (Band 5). This is a permanent full-time position (37.5 hours per wee k). Main duties of the job We are seeking a suitably qualified and experienced individual to join our busy and dynamic team. The successful candidate will have experience working within a Medico Legal role, or related legal or clinical role, together with the ability to manage competing priorities within a fast-paced environment. Applicants should possess excellent organisational and communication skills, a high standard of IT literacy, including Microsoft Office applications, and the ability to build effective working relationships with colleagues at all levels. A proactive, professional, and approachable attitude, alongside knowledge of specialist clinical and information governance and legal/statutory frameworks, is essential. Working for our organisation We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career. NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration. Detailed job description and main responsibilities Please find attached job description for full details. Advertising date : 28 th July 2026 Closing date :11 th August 2026 We welcome your application. Person specification Education and Qualification * Specialist knowledge acquired through qualification to degree level (in an appropriate discipline related to this role which can be Clinical, Social, Business or Law) or a minimum of 3 years equivalent experience * Demonstrate evidence of continuous professional development relevant to the role Knowledge and Experience * Comprehensive working knowledge of common law duty of confidentiality, the Data Protection Act 1998, and in particular how its provision relates to the NHS, the Access to Records Act 1990, Freedom of Information Act 2000, Mental Capacity Act; Gender Recognition Act; relevant social care legislation; the NHS Code of Confidentiality and other NHS guidance. * Advanced information technology skills including Microsoft Office Packages * Evidence of continuous professional development * Ability to train, educate and inform * Knowledge and experience of legislative process Skills and Competencies * Excellent interpersonal and diplomacy skills being able to communicate with a diverse audience to gain their respect and confidence * Excellent presentation skills both written and verbal * Information technology skills * Proven ability to use initiative to make decisions and solve problems autonomously appropriate to their level of responsibility * Proven ability to manage competing daily priorities. * The ability to deal effectively and credibly with all levels of staff, patients and external agencies and individuals * Ability to identify and escalate any potential issues to avoid any Trust reputational issues. * Ability to manage and coordinate multiple and complex cases, tasks and activities in a timely and accurate manner. * Ability to work independently and manage own workload, and to the required timescales. * Ability to decipher and read legal documentation. * Efficient in time management * Ability to communicate effectively with all disciplines of staff and external organisations/individuals in a clear and effective manner, including face-to-face, telephone and email contact and at internal and external meetings * Ability to deal with complex situations/difficult/sensitive people and resolve conflict The ability to make judgments involving facts of situations, some of which require analysis * Maintain concentration and attention to detail whilst also dealing effectively with interruptions Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. Please ensure to check out all of the supporting documents linked to this advert, for useful information about working for us, information from our Chief Executive and much more. Employer certification / accreditation badges For an informal discussion or if you have any queries regarding the post, please contact Stephanie Doughty, Information Governance Team Manager on 0191 223 2036 or via email at [emailprotected] J-18808-Ljbffr