We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products.
HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark.
It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled.
To learn more about how we can supercharge progress for you, visit www.hcltech.com
Job Title: Service Delivery Manager
Location: London, Uk (Hybrid mode at client location)
Role Summary:
Manage the day-to-day working of the CSFC Operations for the different customers.
Organizational Functions:
1. Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer.
2. Identify the in-efficiencies in the operations and identify potential solutions to improve efficiency.
3. Own and drive improvements in the areas of Operations, technology, Advisory and customer satisfaction.
Core Functions:
1. Regular reporting on the state of the customer delivery.
2. Maintain KPIs for the teams and report on Service Improvement Areas to senior management
3. Identify risks and maintain compliance with submission of client facing reports
Benefits
Service Delivery Manager/ SOC • London Area, United Kingdom, United Kingdom
We are looking for an experienced Service Delivery Manager to own end‑to‑end service delivery for our customers within a fast‑paced fintech environment.You will be responsible for leading service o... Show more
Kerv Connected Cloud is the networking, security and Azure Cloud practice of the Kerv Group.We support digital transformation initiatives with secure, automated and simple to manage solutions for t... Show more
The Service Delivery Manager is responsible for ensuring the effective delivery of contracted services to customers, owning the service and operational relationship.They manage service performance,... Show more
Our aim at Made Tech is to use human-centred technology to improve our society.We believe putting people at the heart of designing, building and delivering public services leads to better outcomes ... Show more
Get AI-powered advice on this job and more exclusive features.This range is provided by Methods.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.... Show more
Service Delivery Manager at N Consulting LtdJob Title: Service Delivery ManagerLocation: London, UKWork Mode: Hybrid 3 days weekly from officeDuration: 6 months**Service Delivery Manager:**More tha... Show more
Ness Digital Engineering is seeking a Service Delivery Manager based in Greater London to ensure smooth service operations and enhance customer satisfaction.This role requires effective management ... Show more
Job Description: Service Delivery Manager.We are seeking an experienced Service Delivery Manager to oversee end-to-end service operations for a retail client.This role is responsible for ensuring h... Show more
At GBST, we’re inspiring wealth innovation for wealth management and advice organisations globally.Our commitment to excellence, track record of continued and successful delivery, hard work and pro... Show more
We have an exciting opportunity for a Service Delivery Manager to join our Facilities Management team, based at a prestigious legal services site in the heart of London.Reporting to the Contract Ma... Show more
Doherty Associates (DA) has successfully delivered IT consultancy and managed services for over 30 years to world-renowned, international clients.Our focus is on delivering exceptional customer ser... Show more
Location: Across our 4 Hammersmith & Fulham depots.Hours: Monday - Friday 40 hours (plus 1 in 7 weekends and public holidays).When you see the world as we do, you see the chance to help the world t... Show more
We're supporting a leading national charity to recruit a Service Delivery Manager focused on improving service delivery across community programmes and operational functions.This role is about brin... Show more
SALARY + Car Allowance + Flexible Benefits.We have an exciting opportunity for a Service Delivery Manager to join our Facilities Management team, based at a prestigious legal services site in the h... Show more
Are you ready to rethink your routine? We’re looking for a.Reporting into our Head of Tech Enablement, you will own and coordinate the day-to-day delivery of technology operations across the busine... Show more
Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital pla... Show more
Doherty Associates (DA) has successfully delivered IT consultancy and managed services for over 30 years to world-renowned, international clients.Our focus is on delivering exceptional customer ser... Show more
Remote | Unlimited Holiday | Own the customer experience — driving value, retention, and growth.Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK.We excel in providin... Show more
Manager Global Deskside Service DeliveryApplylocations: London, Englandtime type: Full timeposted on: Posted 28 Days Agojob requisition id: R2049753**Location**London - One Canada Square, L... Show more
We are currently looking for a.Delivery Manager (Partner Implementation Enablement Lead).As the Delivery Manager focusing on system implementation and service management, you will be responsible fo... Show more
){kind=logo}
