Talent.com
3Search
Customer Relationship Management Lead3Search • Knightsbridge, Greater London, United Kingdom
Customer Relationship Management Lead

Customer Relationship Management Lead

3Search • Knightsbridge, Greater London, United Kingdom
3 days ago
Job type
  • Permanent
Job description

Job Description

CRM Lead



Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description.

£450–£650 per day


London - 1 day per week in the office



We're working with an ambitious international organisation that is transforming the way it engages with customers by bringing its CRM capability into a centralised digital marketing hub. This is a rare opportunity to join at the beginning of a significant transformation, helping shape how CRM is delivered across multiple European markets. If you enjoy building processes, influencing strategy and making a measurable commercial impact, this role offers the chance to create something from the ground up while working with modern marketing technology and a collaborative international team.



The CRM Lead will play a key role in establishing a brand-new regional CRM function, leading campaign delivery, creating best practice and helping build a scalable service that supports multiple international markets.



Role Highlights



  • Lead CRM campaign planning, execution and optimisation for your assigned region


Build CRM journeys, templates and processes from the ground up using Braze or a similar platform


Work closely with regional stakeholders to deliver commercially focused campaigns


Make informed decisions using available customer data while remaining pragmatic where data is incomplete


Support the development of a centralised CRM function ahead of a major organisational transformation




You Will Need



  • Strong hands-on CRM experience at Lead, Manager or Senior CRM level


Experience using Braze is highly desirable; Adobe Campaign or HubSpot experience will also be considered


Commercial mindset with the confidence to work in evolving data environments


Experience delivering CRM campaigns across multiple customer journeys


Advantageous if you have language skills in Spanish, German or Dutch




Why You'll Love It



  • Opportunity to shape a CRM function from its very beginning


Largely remote working with flexibility and occasional European travel


Modern marketing technology with technical implementation handled by a dedicated specialist team


Fast-moving project with genuine opportunity for contract extension or permanent employment




Join an international business investing heavily in digital transformation and customer engagement


The recruitment process is designed to move quickly, with an initial interview with the Operations team followed by a final meeting with the hiring manager. September start dates are the target, although earlier availability will also be considered.



Apply today to become a CRM Lead and help build a high-performing CRM capability for a forward-thinking international organisation. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. xwwtmva



Due to a high number of applicants, we are only able to respond to successful candidates.

Create a job alert for this search

Customer Relationship Management Lead • Knightsbridge, Greater London, United Kingdom

Similar jobs

Senior Relationship Manager - Intermediary

LJ Recruitment LimitedCity, London, GB
Full-time +1

Senior Relationship Manager (Intermediary).Onsite - 5 days per week (no hybrid working).Senior Relationship Manager (Intermediary). Show more

 • Promoted

Senior Sales & Relationship Leader - Hybrid (Invest. Mgmt)

OSTTRA GroupGreater London, England, GB
Full-time

OSTTRA is seeking a Senior Sales and Relationship Management professional in London to manage commercial client relationships across the buy-side.You will lead opportunities, analyse data, prospect... Show more

 • Promoted

Delivery Lead, Global Currency & Loyalty Platform

AmachGreater London, England, GB
Full-time

A fast-growing technology company is seeking an experienced Delivery Lead to manage the delivery of loyalty-related transfer and conversion products for a Global Currency product.The role involves ... Show more

 • Promoted

Senior CRM Orchestration Lead — Lifecycle Journeys

BurberryGreater London, England, GB
Full-time

Burberry is seeking a Senior Manager, CRM Orchestration to spearhead customer communication strategies.The role focuses on leading orchestration for One-to-Many and One-to-One communications, desig... Show more

 • Promoted

Customer Relationship Management Developer - Up To £70,000 A Year

HarnhamWest End Of London, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Develop and maintain multi-channel CRM campaigns using Adobe Campaign Classic for a media organization. Show more

 • Promoted

CRM & Loyalty Lead / Head of CRM

WheelyGreater London, England, GB
Full-time

Wheely is a high-end ride-hailing service redefining premium transportation across major cities in Europe and the Middle East.We combine technology with the art of five-star chauffeuring to deliver... Show more

 • Promoted

Business Development and Client Relations Manager

Markets GroupGreater London, England, GB
Full-time

Business Development and Client Relations Manager.Markets Group is an executive forum organizer with a track record of 400+ events in over 20 countries.Founded in 2009, Markets Groups brings togeth... Show more

 • Promoted

Experienced Relationship Management Manager

Private Equity InsightsGreater London, England, GB
Full-time

Experienced Relationship Management Manager.NOT A REMOTE ROLE, 100% IN-PERSON AT OUR LONDON OFFICE.Do you want to take part in defining the future of Private Equity? Do you thrive in a fast-paced e... Show more

 • Promoted

Relationship Manager - London

MAF Finance GroupGreater London, England, GB
Full-time

If you have a proven track record in asset finance sales and are highly performance driven, please get in touch.We are seeking an ambitious and results-driven Relationship Director to join our grow... Show more

 • Promoted

Senior Client Delivery Lead - SaaS & FinTech

SearchWorksGreater London, England, GB
Full-time

SearchWorks, a leading UK financial technology provider, is looking for an experienced Customer Delivery Manager to join its client delivery team in London.This hybrid role involves owning strategi... Show more

 • Promoted

Senior CRM Lead — Global, Multi-Brand Platform & Journeys

Major Players | B CorpGreater London, England, GB
Full-time

Major Players | B Corp™ is seeking a Senior CRM Manager to lead the CRM strategy across multiple brands in the UK and US.This key role will drive the full CRM ecosystem, manage a team, and act as a... Show more

 • Promoted

Transaction Management Lead

Pension Insurance Corporation plcGreater London, England, GB
Full-time

Lead the Transaction Management team responsible for all originators across PIC Capital, excluding ERM, to create synergies and efficiencies in processing and expense management.Collaborate with Fi... Show more

 • Promoted

Deal Management, Senior

Zayo EuropeGreater London, England, GB
Full-time

At Zayo Europe, we’re driven by a bold vision to power the world through connectivity.We’ve built and operated the critical fibre networks that keep businesses, communities, and economies connected... Show more

 • Promoted

Strategic Client Relationships Lead – London

Goldman Sachs Group, Inc.City Of London, England, GB
Full-time

Vice President for Client Relationship Management in London.The successful candidate will be responsible for managing relationships with complex institutional clients, including hedge funds and ass... Show more

 • Promoted

Senior Relationship Manager, Content Licensing (Hybrid, EMEA)

LGBT GreatGreater London, England, GB
Full-time

LGBT Great in Greater London is seeking a motivated sales professional to drive growth and strategic partnerships in the financial services sector.The ideal candidate has at least seven years of ex... Show more

 • Promoted

Loyalty & CRM Transformation Lead

FrogGreater London, England, GB
Full-time

Frog is looking for a Senior Manager to lead customer engagement and loyalty transformations from their London office.This pivotal role involves driving client engagements, delivering measurable ou... Show more

 • Promoted

Team Leader - Global Exchanges Relationship Management

Avature- ATSGreater London, England, GB
Full-time

Team Leader - Global Exchanges Relationship Management.Our products are fueled by powerful information.We combine data and context to paint the whole picture for our clients, around the clock - fro... Show more

 • Promoted

Growth Lead for New Relationships

amicableGreater London, England, GB
Full-time

A growing digital services company in Greater London is seeking a Growth Lead to build customer acquisition for their new Relationships product line.This role focuses on identifying effective chann... Show more

 • Promoted

Merchant Integration Solutions Lead

TikTokGreater London, England, GB
Full-time

A leading social media platform is seeking a Customer Solution Manager (Third Party Associate) to facilitate the integration and onboarding of key e-commerce merchants to enhance the TikTok Shop.Re... Show more

 • Promoted

CRM & Loyalty Lead / Head of CRM

Wheely Ltd.Greater London, England, GB
Full-time

Wheely is redefining premium transportation across major cities in Europe, the US, and the Middle East.We blend cutting‑edge technology with the craft of five‑star chauffeuring to deliver an experi... Show more