By joining Sedgwick youll be part of something truly meaningful. Its what our 33000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us experience our caring culture and enjoy work-life balance. Here theres no limit to what you can achieve.
Customer Service Advisor - 3 months Fixed Term ContractAre you ready for a new challenge and passionate about delivering top-notch customer service Do you have a keen eye for detail If you enjoy being part of a supportive team with a caring culture value a flexible work/life balance and are interested in long-term career growth with a company recognised as a 2024 Top UK Insurance Employer by IBUK we have the perfect opportunity for you!
Join our global business and be part of a fun inclusive team. No prior experience is necessary as full training will be provided. We are looking for dedicated and passionate customer-focused colleagues to join our 24/7 365 days a year telephone-based team with variable shift patterns between 7:00am and10pm. This role will be based in our Cardiff office on a hybrid basis 2 days a week in the office (this is shift dependent).
Some of theperksof working at Sedgwick:Hybrid opportunities available
Supportive and friendly team to help you develop in the role
Excellent career opportunities
Handling inbound calls from customers for a variety of queries
Dealing with multiple clients to deliver the best service we can offer
Working with suppliers and parts
Providing excellent customer service at all times
If you are a proactive and adaptable individual with a commitment to excellent service we would love to hear from you!
The skills you will have when you apply:Excellent communication skills both written and verbal.
Ability to work in a fast-paced environment.
Computer literacyyoullbe using a variety of in-house databases!
Enthusiasm and a genuine desire to learn.
A can-do attitude.
Remuneration & more
Competitive salarytaking into accountskillsexperienceand qualifications
A Self Invested Personal Pension Scheme (SIPP)
Holiday allowance of 25 days plus bank holidays
Flexible working from our office or your home
Health & support
Private healthcare plan (including pre-existing conditions)
Life assurance
Employeeassistanceprogramme for employee wellbeing
Wellbeing and digital GP apps
Group Income Protection
Other benefits
Voluntaryflexiblebenefits green car scheme travel insurancedental cover cycle to workscheme season ticket loan
Discounts on various products and services
At Sedgwick not only will you be working behind the scenes for some of the UKs most trusted insurance brands helping to resolve millions of claims every yearyoullalso be an architect of tomorrows insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15000 courses on demand training specific to roles and opportunities to continue your formal education all available to you starting from your very first day.
Youlljoin a community passionate about making a difference where every role contributes to a largermission;protecting people and businesses. Thisisntjust a job;itsan opportunity to shape the future of insurance.
Next steps for you:Thinkwedbe a great match Apply now we want to hear from you.As part of our commitment to you we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age disability gender identity marital/ family status race religion sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual or in-person).
Required Experience:
Unclear Seniority
Customer Service Advisor 3 months Fixed Term Contract • Cardiff, Wales, UK
On-target earnings up to £38,330 Comprising a base salary of up to £33,830 An uncapped monthly bonus scheme with average additional earnings of £4,500 per year.Monday to Friday available - NO Sunda... Show more
As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to e... Show more
Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine.Whatever stage youre at in your career, with us youll have an opportunity to grow and develop.De... Show more
DFS Furniture PLC is looking for a Retail Sales Advisor in Cardiff.You will guide customers in finding the perfect sofa or bed while delivering exceptional service.Full training is provided, and no... Show more
Business Development Consultant Healthcare Sector.Cardiff St Mellons & possibility of hybrid working after probation.Monday Thursday 8:45am 4:45pm, Friday 8:45am 3:30pm.Basic pa (+ Uncapped, no... Show more
At Dandara, were proud to build homes that stand the test of time.For over 30 years, weve been setting the benchmark for excellence in UK housebuilding.Were now looking for a Customer Care Technici... Show more
Seeking a Sales Advisor for a permanent, full-time role with a competitive starting salary and uncapped monthly commission.Benefits include a 24/7 online GP and paid carers leave. Show more
Now accepting applicants for Focus Group studies.Earn up to £700 per week part-time working from home.Must register to see if you qualify.No customer service representative agent experience needed.... Show more
A global risk assessment company is looking for a qualified legal professional to lead contract negotiations in the UK and EMEA.The role requires strong collaboration with cross-functional teams to... Show more
Retail Sales Advisor - 32 Hours## Your new role**About Us:**It takes a whole lot of passion to be at the centre of what makes a house feel like home — and that’s just what we do at DFS.We’re the le... Show more
My client isn't your average law firm.They are an award-winning, Legal 500 ranked team known for their commitment to growth, fostering strong relationships, and an ambitious approach to providing f... Show more
EE Merthyr Tydfil Contact Centre - Full-time role - 37.Hours per week If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE.Maybe you've worked in ret... Show more
Inbound Sales & Service Advisor – Remote, start dates from June/July 2026.Major UK insurance company (trusted by millions).Remote role, with all equipment provided.Average bonus: £400–£600/month (s... Show more
Human Resources AdvisorCaerphilly With TravelPermanent | Monday to Friday | Full-timeThe HR Advisor will act as a trusted partner to business leaders, delivering expert, commercially focused HR gui... Show more
As a Field Service Engineer you'll be the face of the business, providing first-class aftersales support to customers and helping keep some of the UK's most advanced buses operating safely and effi... Show more
We are recruiting on behalf of our client, a well-established multi-franchise approved car dealership in Cardiff, for the position of Senior Parts Advisor.This role is ideal for individuals with re... Show more
OAKTREE CONSULTING is seeking an Outbound Call Associate in Penarth, UK.The successful candidate will engage customers proactively to gather critical survey information, striving to meet key perfor... Show more
Lift Service Engineer Wales Salary: Up to £46,000.Are you a Lift Service Engineer looking to take the next step in your career? If the answer is Yes, please read on.We are a well-known and establis... Show more
Legal & General - Sandbox in Cardiff is seeking Customer Service Advisors for their Workplace Pensions team.The role involves handling inbound calls from customers regarding their pension inquiries... Show more
A leading phone retailer in the UK is seeking a Retail Sales Advisor to join their shops in Abergavenny, Brynmawr, and Pontypool.The role involves engaging customers, identifying sales opportunitie... Show more
