Job Description
Company Description
Making sure you fit the guidelines as an applicant for this role is essential, please read the below carefully.
House of Decant is a destination for discerning drink lovers — offering a carefully curated selection of premium spirits, wines, and other exceptional drinks through our e-commerce platform.
We believe that discovering and enjoying great drinks should feel effortless, elevated, and personal
The Operations Coordinator / Buyer’s Assistant supports the day-to-day operational execution of House of Decant’s inventory, product listings, and supplier activity. This role focuses on accurate execution, coordination, and follow-through across inventory, systems, and logistics.
The role works closely with buying, warehouse, and customer service teams to ensure products are correctly set up, stock is in the right place, and operational issues are resolved quickly.
Key ResponsibilitiesInventory & Stock Support
- Maintain accurate inventory levels across multiple locations
Assist with inter-location stock transfers to meet demand and reduce stock imbalances
Monitor stock levels and flag shortages, overstocks, or discrepancies
Product Setup & Maintenance
- Set up and maintain product listings across systems
Upload product data, images, SKUs, and pricing updates
Ensure listings are accurate and live on time for launches and promotions
Supplier & Purchase Order Support
- Assist with purchase order creation and tracking
Follow up with suppliers on delivery timelines and discrepancies
Maintain accurate records of orders, deliveries, and invoices
Logistics & Fulfilment Coordination
- Coordinate inbound shipments with suppliers and warehouses
Support stock transfers between locations
Work with warehouse teams to resolve fulfilment or stock issues
Reporting & Admin
- Track basic sales, stock movement, and inventory performance
Prepare regular reports to support reordering and planning decisions
Keep operational documentation and systems up to date
Launch & Promotion Support
- Support new product launches and promotional campaigns
Ensure stock availability, correct pricing, and accurate listings
Coordinate with internal xwwtmva teams to ensure operational readiness
Cross-Team Collaboration
- Act as a point of contact between buying, warehouse, and customer service teams
Escalate issues clearly and early when problems arise
Support process improvements to reduce errors and improve efficiency
Skills & Experience
- 2–5 years’ experience in operations, inventory, buying support, or e-commerce
Strong attention to detail and comfort working with data and systems
Organised, reliable, and able to manage multiple tasks simultaneously
Confident communicator with suppliers and internal teams
Proactive mindset — spots problems before they escalate
Free WSET programme
Salary 35,000