Job Description
About Us
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Moo Moo's Play Café is a boutique, premium soft play café in the heart of Cobham High Street — a beautifully curated space for newborns, babies and toddlers, designed by two local mums who wanted somewhere that felt like a genuine treat for parents and children alike. We combine a dedicated baby sensory area, a stylish soft play zone and Montessori-inspired toys with barista-quality coffee and a warm, welcoming café setting, so grown-ups can relax properly while little ones play safely.
Families love us for our calm, boutique atmosphere, our attention to detail and our genuinely great coffee — it's what sets us apart from a typical soft play centre. We're still a young business (and growing fast!), which means every member of the team has a real say in how we do things and a real stake in our success.
This is an exciting time to join us. We're at the very beginning of our journey, with ambitious multi-site expansion plans from our owners over the coming years — so there's genuine, tangible opportunity for career progression for the right person as we grow, including routes into management as new sites open.
Job Overview
We are seeking a welcoming and enthusiastic Front of House/Supervisor to join our team. As the first person to greet our customers, you will play a crucial role in creating a warm, boutique welcome — helping parents and children check in for their session, find a comfortable seat, and place any drink or snack orders. Your excellent customer service and your skill behind the coffee machine will be essential to delivering the premium experience Moo Moo's is known for.
Responsibilities
- Greet guests warmly and provide a smooth, friendly check-in service
Maintain the cleanliness and presentation of the café and soft play area to our premium standard
Ensure all staff comply with food safety regulations and health standards at all times
Engage with customers, taking orders accurately and offering recommendations
Handle drink and snack orders and use the Point of Sale (POS) system efficiently and accurately
Manage time effectively to ensure prompt, calm service during busy periods
Collaborate with the team to create a harmonious working environment
Prepare barista-level coffee and hot drinks, and prepare and serve cold drinks
Qualifications
- Previous experience in hospitality is essential
Excellent time management skills, able to handle multiple tasks efficiently
A friendly, approachable demeanour with a genuine passion for customer service
Ability to work well under pressure and create a calm atmosphere for families
Comfortable using and cleaning a coffee machine, grinder and milk steamer
Why Join Moo Moo's?
Join a brilliant, premium soft play café loved by local families for its boutique feel, great coffee and welcoming atmosphere — and be part of a growing team right at the start of our journey. xwwtmva With multi-site plans on the horizon, this is a genuine opportunity to grow your career alongside the business.
Benefits
Discounted or free coffee/drink
Employee discount
Shift & Availability
Weekend availability required
Experience
- Front of House: 1 year (required)
Language
Work Authorisation
- United Kingdom (required)
Work Location: In person — 38A High Street, Cobham, KT11 3EB