Talent.com
Third Space
Reception Manager - Battersea, LondonThird Space • London (Greater), London (Greater), United Kingdom
Reception Manager - Battersea, London

Reception Manager - Battersea, London

Third Space • London (Greater), London (Greater), United Kingdom
5 days ago
Job type
  • Full-time
Job description

Reception Manager - Battersea, London

Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own.

Our people are the creators that bring the space to life. We're a team of motivators, inventors, and coaches; always striving to grow and evolve. It's not just a job, it's a lifestyle. We inspire our members to fulfil their lives and they rely on us...and we wouldn't have it any other way. This is our space.

With plans to more than double our estate in the next 5 years, now is the time to join Third Space and be a part of a company that genuinely strives to be the Best in Class.

We are now looking for a Reception Manager to join our Battersea club, located next to the iconic Battersea Power Station. This role will play an integral part in ensuring the highest level of member satisfaction and exceptional customer service.

Overseeing the Front of House department, you will work closely with the Operations Manager, while leading, training and providing support to the Front on House team.

Key responsibilities for this role will include but not be limited to:

  • Being responsible for the recruitment, onboarding, induction and ongoing development of every Front of House team member.
  • Driving member interactions from your team, ensuring each member receives a personalised service, building their trust with each interaction and forming long lasting professional relationships.
  • Serving as a role model to demonstrate appropriate behaviours; understanding the impact the Front of House department has on NPS
  • Helping members with every request in a clear and timely manner, giving accurate information about the club's updates, procedures and policies, always striving for member satisfaction.
  • Carrying out all required Duty Manager tasks to the required standard, ensuring their team do the same.

About you:

  • Experience managing a team in a luxury, member-facing environment
  • Strong communication skills both verbal and written
  • Proven track record of dealing with member complaints
  • Have great attention to detail and set a high bar when it comes to member experience
Create a job alert for this search

Reception Manager - Battersea, London • London (Greater), London (Greater), United Kingdom

Similar jobs

Reception Manager

Pure SmilesLondon, England, GB
Full-time

This is a full-time on-site role for a Reception Manager located in the London Area, United Kingdom.The Reception Manager will be responsible for overseeing daily receptionist duties, ensuring cust... Show more

 • Promoted

Conference & Banqueting Manager

Resourcing GroupWest Wickham, ENG, GB
Full-time

Position: Conference & Banqueting Manager.Salary of £30,000 40,000 depending on experience.Athena is currently looking for a Conference & Banqueting Manager with strong Food & Bev... Show more

 • Promoted

Host Leader - Reception Supervisor

Point A HotelsGreater London, England, GB
Full-time

We’re looking for a confident, guest-focused.Point A Hotel London Kings Cross.You’ll be right at the heart of the action: leading by example on reception, keeping shifts running efficiently, resolv... Show more

 • Promoted

Hotel Manager — Lead Teams, Elevate Guest Experience

TravelodgeGreater London, England, GB
Full-time +1

Travelodge is seeking an enthusiastic Hotel Manager for their London Raynes Park location, offering both Full Time and Part Time roles.You will lead and coach teams, ensuring outstanding customer e... Show more

 • Promoted

Cluster Revenue Manager

Montcalm CollectionGreater London, England, GB
Full-time

At Montcalm Collection, we believe that timeless style and genuine hospitality are more than just values; they’re a way of life.Our people are the heart of our hotels: passionate individuals workin... Show more

 • Promoted

Senior Conference & Events Operations Manager - Excel London

LevyGreater London, England, GB
Permanent

Senior Conference & Events Operations Manager – Excel London.Full‑Time / Permanent – September Start.We're looking for a dedicated Senior Conference & Events Operations Manager to help lead the day... Show more

 • Promoted

Senior Revenue Manager

loveholidaysGreater London, England, GB
Full-time

We’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next getaway.Our team is the driving force behind our role as... Show more

 • Promoted

Banqueting Manager

Millennium & Copthorne HotelsGreater London, England, GB
Full-time

Millennium Hotel and Conference Centre Gloucester London.Banqueting Manager - To manage the overall day to day operation of the food and beverage team as well as to liaise with other departments to... Show more

 • Promoted

Hotel Manager - Lead Luxury Operations & Guest Experience

The Evolv CollectionGreater London, England, GB
Full-time

A premium hospitality group in London is looking for an experienced Hotel Manager to oversee day-to-day operations.The successful candidate will ensure high service standards and guest satisfaction... Show more

 • Promoted

Senior Sales Manager - Luxury Leisure North America, Pre-Opening - The St. Regis London

St. Regis Hotels & ResortsGreater London, England, GB
Full-time

Senior Sales Manager – Luxury Leisure USA at The St.Regis London marks the brand’s prestigious debut in the United Kingdom.This is a luxury sales role requiring a proven track record in luxury sale... Show more

 • Promoted

Bar and Events Manager (Sports Bar) - Leicester Square, London

Metropolitan GamingLondon (Greater), London (Greater), United Kingdom
Full-time

Bar and Events Manager (Sports Bar) - Leicester Square, London.Metropolitan Gaming is about more than the games or the buzz of the venue.Service that’s sharp and in sync with the moment.Driven by p... Show more

 • Promoted

Pricing and Promotions manager - London

Virgin ActiveLondon (Greater), London (Greater), United Kingdom
Full-time

Our team are dedicated to delivering unique leisure and social wellness experiences across our clubs.We believe exceptional commercial decisions create exceptional member experiences, and we're pas... Show more

 • Promoted

Spa Reception & Membership Manager - London

Hotel Indigo London K West Shepherd’s BushLondon (Greater), London (Greater), United Kingdom
Full-time

Spa Reception & Membership Manager - London.At Hotel Indigo & K West Shepherd's Bush, our Spa & Wellbeing sanctuary is designed to offer more than treatments, it provides a place of restoration, co... Show more

 • Promoted

Rooms Division Manager

NOVOTELGreater London, England, GB
Full-time

Why work for Novotel London Blackfriars? We welcome you as you are! We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with u... Show more

 • Promoted

Area Sales Manager - Premium Pub & Events Growth (London)

HalfmoonhernehillGreater London, England, GB
Full-time

Halfmoonhernehill, based in Greater London, is seeking an Area Sales Manager to drive growth in pre-booked sales across multiple pubs and hotels.The ideal candidate will have proven multi-site sale... Show more

 • Promoted

Guest Relations Manager - London

The Landmark London HotelLondon (Greater), London (Greater), United Kingdom
Permanent

Guest Relations Manager - London.Enrich the Journeys of our People and our Guests as our Guest Relations Manager!.The Landmark London looks for unique individuals to join a team full of energy and ... Show more

 • Promoted

Senior Conference & Events Operations Manager - Excel London

Levy UKGreater London, England, GB
Permanent

Senior Conference & Events Operations Manager – Excel London | Full-Time / Permanent – September Start.Playing a leading role in the delivery of first-rate hospitality offering across conferences a... Show more

 • Promoted

Customer Success Manager - UK

Frame SecurityGreater London, England, GB
Full-time

Location: United Kingdom (On-site).Frame is on a mission to build the future of Human Security in the AI era.With significant funding, a seasoned cybersecurity team building the right product, and ... Show more

 • Promoted

Senior Account Manager - UK Meetings & Experiential

ConveneGreater London, England, GB
Full-time

A hospitality-driven organization is seeking a Senior Account Manager to join its Sales team in Greater London.The ideal candidate will have over 5 years of experience in the UK meetings and events... Show more

 • Promoted

Reservations Manager - London

Thesleff GroupLondon (Greater), London (Greater), United Kingdom
Full-time

Reservations Manager - Thesleff Group.Thesleff Group is seeking an experienced and commercially minded Reservations Manager to lead and develop our central reservations function across a portfolio ... Show more