Location: London
Contract Type: Permanent
Salary: 35k-40k
Join a supplier-agnostic security systems leader with a client-centric approach and ambitious growth plans
Collaborate with a positive energetic team that values professional development and work-life balance
Enjoy a competitive salary overtime pay standby payment pension and generous holiday allowance
Benefit from private medical insurance Medicash cashback scheme social activities and volunteering days
Our client a well-established name in the security systems industry is seeking a skilled Service & Maintenance Engineer to join their dynamic team in Blackfriars London.
As a Service and Maintenance Engineer you will play a crucial role in delivering top-quality service and maintenance activities either directly or through contractors. Your expertise will ensure that all work is completed on schedule and meets both client and company standards.
Deliver all service and maintenance activities ensuring timely completion to required standards
Produce high-quality documentation and reports
Manage client interactions with strong communication skills
Apply fault-finding techniques for prompt issue resolution
Provide technical support to clients
Attend multiple callouts daily to improve first-time fix rates
Support the Project Installations team when needed
Encourage client feedback surveys
Minimum 4-8 years of industry experience in Security Systems Service and Maintenance
Excellent verbal and written communication skills
High level of organization and practical aptitude
Ability to work independently and manage time effectively
Proficiency in MS Office and work management applications
Demonstrable knowledge of IP technology and good understanding of networking (Cisco TCP/IP routing switching)
Experience with Service and Maintenance QA and report writing
Proven problem-solving ability
Preferred experience servicing maintaining and troubleshooting Access Control Intercoms CCTV and Intruder Alarm systems
Customer-facing experience and ability to integrate multiple systems
Familiarity with NSI standards and advanced understanding of IP networks and VLANS
Full clean UK driving license
This leading security systems company has made a name for itself throughout the UK and globally. With a supplier-agnostic approach they prioritize doing whats right for the client.
Competitive salary overtime pay and on-call rota standby payment
Company pension scheme
Generous holiday allowance (25 days plus bank holidays with an additional 5 days based on loyalty)
Monthly work-life balance day after 3 months
Birthday day off
Private medical insurance and cashback scheme after 3 months
Social activities and team events
Two annual volunteering days
Alongside this attractive benefits package youll be part of a positive energetic team that values a happy disposition and fosters a supportive collaborative work environment. This is an opportunity to grow your career with a company that prioritizes your well-being and professional development.
Interested in learning more Get in touch or apply today wed love to hear from you.
Required Experience:
IC
Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 35 - 40
Security System Engineer (Service and Maintenance) • London, England, UK
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