Talent.com
EE
Customer Service RepresentativeEE • Wallsend, GB
Customer Service Representative

Customer Service Representative

EE • Wallsend, GB
3 days ago
Job type
  • Full-time
  • Permanent
Job description

Where: EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)

Full time: Permanent

Salary: £26,116 rising to £26.738 after 8 months of being here, plus incentives and bonuses

Start date: October 2026 onwards

If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.

Maybe you’ve worked in retail, or hospitality before. You know how to deal with customers but you’re looking for something more exciting – a job that’s going to challenge you. And, of course, you want to earn a bit more cash.

Our team’s in Newcastle and North Tyneside are full of people like you – so you’ll be in great company here.

What does being a sales advisor involve?

You’ll join a lively sales team in our contact centre. We’ll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You’ll also help them to navigate the different tech products we sell.

You need to be a great listener as well as a fluent talker. A lot of the time, you’ll pick up on something that someone has said, then use that to match them with the perfect product.

Forget what you’ve heard about sales

Don’t let what you’ve heard about sales put you off. Let’s smash a few myths…

  • Yes, there are targets to hit. But the kind of people who like sales, love that. You’re probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work.
  • It’s not “cold calling”. The calls come in to you and you decide how best you can help the customer. That’s why we value resourceful people who like fixing problems.
  • People say it’s “hard selling”. It’s really not! You’re basically talking to people about fun tech stuff that they already want. Who doesn’t love a better phone, faster broadband or a new console?

Why you’ll be better off at EE

GREAT MONEY – you start on £26,116 which goes up to £26,738 after 8 months.

UNCAPPED COMMISSION – the more you sell, the more you can earn.

BRILLIANT BENEFITS – including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year.

GROWTH – we’re passionate about developing our people. There are plenty of career paths across EE and BT.

FLEXIBILITY – you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family.

GREAT PEOPLE – you’re working with people like you. It’s a sociable, supportive environment.

Create a job alert for this search

Customer Service Representative • Wallsend, GB

Similar jobs

Customer Shared Services Manager

Nigel Wright Recruitmentbirtley, england, United Kingdom
Full-time

Nigel Wright is delighted to be supporting a leading manufacturing business in the North East, seeking a talented Shared Services Manager to take ownership of the daily operational delivery and ong... Show more

 • Promoted

BMS Field Service Engineer

Schneider Electricnewcastle upon tyne, england, United Kingdom
Full-time

You will not only deliver BMS Support to an allocated base, but also provide a proactive approach and develop meaningful relationships with your customers and demonstrate our values whilst helping ... Show more

 • Promoted

Customer Service Representative

EEGateshead, Tyne and Wear, United Kingdom
Full-time +1

EE Tyneisde (Silver Fox Way, Newcastle upon Tyne NE27 0QJ).If you’re outgoing, full of energy and love talking to people, you’d be better off in sales with EE.Maybe you’ve worked in retail, or hosp... Show more

 • Promoted

Customer Services Lead – Hands-on Manager, CX & Process

Jackson Hogg Ltdnewcastle upon tyne, england, United Kingdom
Full-time

Jackson Hogg Ltd is seeking a proactive Customer Services Manager in Newcastle with hybrid working after probation.You will lead a small team of two advisors, balance operational priorities, and dr... Show more

 • Promoted

Senior Service Desk Engineer

ITC Service Ltdhebburn, england, United Kingdom
Full-time

Roles and Responsibilities of a Senior Service Desk Engineer.Eligibility – Required Skills & Attributes.A love of (and ability to) solve problems & challenges.Great communications skills, founded i... Show more

 • Promoted

Growth-Focused GM | Sales & Service Leader

Benugo Limitednewcastle upon tyne, england, United Kingdom
Full-time

Benugo Limited is seeking a strong leader to manage their operations in Newcastle upon Tyne.You will lead and implement growth strategies, ensuring high standards in food quality and service.Collab... Show more

 • Promoted

Field Sales Representative

Virgin Media O2Cramlington, England, United Kingdom
Full-time

About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real ... Show more

 • Promoted

Business Development Representative

Sagenewcastle upon tyne, england, United Kingdom
Full-time

In this role, you’ll connect with small and medium-sized business owners who may not yet be familiar with our product and introduce them to Sage.You’ll be on the front lines, taking the first step ... Show more

 • Promoted

Customer Service Representative - £23,600 - £26,000 A Year

TescoGateshead, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Customer Service Representative role focusing on policy changes, renewals, and complaint resolution for insurance products.Requires empathy and strong communication skills. Show more

 • Promoted

Field Sales Representative

CITRUS CONNECT LTDNewcastle upon Tyne, ENG, GB
Full-time

Transform Homes and earn £75k-£100k+ with a premier UK brand.We are seeking driven, high-calibre professionals with the hunger to succeed and the emotional intelligence to connect with ... Show more

 • Promoted

Car Sales Executive - £40-50k OTE, Customer Focused

Motorpointchester le street, england, United Kingdom
Full-time

Motorpoint is looking for a Sales Executive in Chester-le-Street to enhance customer engagement and drive sales in a dynamic environment.Key responsibilities include building rapport with customers... Show more

 • Promoted

Field Service Engineer

Right Now Recruitmentnewcastle upon tyne, england, United Kingdom
Temporary

Right Now Group are currently partnered with an International Software client and industry leader who are closely linked to the Engineering sector.They have an open vacancy within their Field Servi... Show more

 • Promoted

Field Sales Representative - £40,000 - £50,000 A Year

SumUpWashington, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Seeking a self-employed Field Sales Representative to help small businesses with payment solutions, earning commission and recurring income.Requires face-to-face customer experience and drive. Show more

 • Promoted

Field Service & Installation Engineer - Varied Hands-On Role

Felcon Limitedtudhoe, england, United Kingdom
Full-time

A specialist equipment manufacturer in the UK is seeking a dedicated Field Service Engineer.In this varied, hands-on role, you'll execute service and repair work at customer sites, support new inst... Show more

 • Promoted

Service Delivery Engineer

TT Electronics plcnewcastle upon tyne, england, United Kingdom
Full-time

Get AI-powered advice on this job and more exclusive features.TT Electronics’ Bedlington facility north of Newcastle upon Tyne is the home of two TT Electronics divisions; Sensors & Specialist Comp... Show more

 • Promoted

Customer Service Representative - £26,000 - £28,000 A Year - Remote

Office AngelsGateshead, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

This role involves supporting customers through inquiries and post-delivery follow-ups, managing orders, and ensuring customer satisfaction. Show more

 • Promoted

Work At Home Market Research Panel. Ideal For Receptionist or Typist.

AFG IncDarlington, Durham, England
Remote
Part-time

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible work at home market research oppo... Show more

 • Promoted

Remote Paid Panel Immediate Start. Customer Service Representative Agent Welcome

AFG IncDarlington, Durham, England
Remote
Part-time

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights.We help connect everyday people with flexible remote market research opportunit... Show more

 • Promoted

Customer Service Executive

Arnold Clark Groupbirtley, england, United Kingdom
Full-time

We’re currently looking forCustomer Service Executives to create an outstanding customer experience in our Birtley Motorstore/MG branch and help customers get excited about our products.Simplyhealt... Show more

 • Promoted

Customer Service Representative - Uncapped Commission - £25,087 A Year - No Experience Required

EeDarlington, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time +1

Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme.Online GP: Access to a private GP 24/7 for you and your immediate family.Paid C... Show more