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Field Care SupervisorHome Instead • Welling, England, UK
Field Care Supervisor

Field Care Supervisor

Home Instead • Welling, England, UK
1 day ago
Job type
  • Full-time
Job description

Working with the Deputy Care Manager to ensure Home Instead care operations have outstanding compliance.

  • Provide support to our Care Professionals in their day to day job
  • Onboard new carers and introduce them to clients
  • Carry out introductions every time a Care Professional is matched to a client for the first time
  • Support supervise and mentor all Care Professionals
  • Ensure all services are compliant with legislations CQC standards and regulations
  • Ensure the recording of all necessary information clearly and legibly in line with record keeping policies and procedures
  • Responding to queries from clients
  • Deliver care calls as required in emergencies and gaps in rota
  • Take a turn on a rota basis to manage the office on-call telephone support service.
  • Continually review and improve processes to ensure the most effective and efficient service is being delivered
  • Field Care Supervisors are expected to spend the majority of their working time in the community carrying out their primary functions but the role will also entail a certain amount of office-based administrative work according to business needs.

Qualifications :


  • Hold or be working towards minimum QCF/NVQ level 3 qualification in Social Care
  • Understanding of CQC assessment criteria for Outstanding scores
  • Extremely well organised excellent planning and prioritising ability with high attention to detail
  • Excellent communication and relationship building abilities


Additional Information :

Benefits

  • Salary - 25000

  • Benefits:

  • Company events
  • Employee discount
  • Referral programme
  • Schedule:

  • Monday to Friday
  • Weekend availability


Remote Work :

No


Employment Type :

Full-time


Experience: years
Vacancy: 1

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Field Care Supervisor • Welling, England, UK

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