SeniorLead Quality Engineer Chatbot

What we are building

Mimica is an AI-powered process intelligence platform enabling enterprises and individuals to reclaim their most precious resource: time. Weve all seen repetitive tasks and redundant processes quietly drain productivity and creativity. Not because companies dont want to become more efficient but because they dont know where to start.

At the click of a button Mimica identifies every process improvement and agentic AI opportunity across an enterprise. Our software turns everyday work into data-backed decisions helping companies remove process bottlenecks automate the right tasks and upskill teams with precision and confidence.

Weve raised $26 million in Series B financing and are scaling fast. Backed by investors including Khosla Ventures and Paladin Capital our proprietary AI technology is trusted by Fortune 500 companies to accelerate transformation. Mimica is recognized as a Top 100 AI Start-up by Accel and an industry Leader by the Everest Group.

Behind our platform is a team of exceptionally talented people remote-first and globally distributed across 16 countries. Were looking for curious collaborative people excited to solve complex problems. Youll join a fast-paced environment built on high ownership bottom-up thinking and transparent open communication helping some of the worlds leading organizations transform the way work gets done with AI.

Your mission

We are looking for a Quality Engineer to help us build a faster and more reliable testing and release processes for one of our latest product engineering teams. You will work closely with Software and Machine Learning Engineers to establish the quality foundations for a product characterised by dynamic non-deterministic outputs.

The team is a newly formed multidisciplinary team of 5 responsible for the conversational AI components across our WebApp. As the teams founding Quality Engineer you will play a central role in defining how we approach quality from the outset. You will introduce thoughtful pragmatic practices that increase confidence in releases reduce remediation and rollback work and enable the team to move quickly without compromising user trust or product reliability.

You will have meaningful ownership from day one: exploring testing approaches identifying quality gaps and helping shape the systems and processes that support sustainable delivery. This is an opportunity for someone who thrives in ambiguity combines hands-on technical testing with experimentation and wants to define quality engineering at the intersection of software development and LLM-powered products.

Part of your day-to-day

• Develop and evolve quality practices test strategy and release processes for the Chatbot product.

• Help establish and run an output-evaluation framework for assessing Chatbot quality reliability and regressions.

• Test dynamic and non-deterministic LLM-based systems designing pragmatic approaches for validating behaviour beyond conventional deterministic test cases.

• Identify test and improve guardrails for AI-specific risks including prompt-injection scenarios and unsafe or unexpected model behaviour.

• Partner with engineers through code reviews technical discussions and collaborative debugging to improve quality earlier in the development lifecycle.

• Investigate current testing gaps research relevant methods and tools and make evidence-based recommendations to the team.

• Design proof-of-concepts for new testing approaches or tooling then help productionise the solutions that create the most value.

• Support the evolution of release testing including clearer quality signals and release-readiness criteria.

• Contribute performance-testing thinking for LLM-powered workflows where relevant.

• Share knowledge facilitate technical discussions and build the Quality Chapter across the wider engineering organisation.

Requirements / What were looking for

• Strong hands-on experience in software quality engineering SDET test automation or a closely related engineering role.

• Experience testing chatbot conversational AI RAG LLM-powered or other systems with dynamic and non-deterministic behaviour; even early practical exposure is valuable.

• Proficiency in at least one programming language and enough technical depth to understand production code contribute to code reviews and collaborate effectively with software engineers.

• An experimental investigative mindset: you can explore an uncertain problem space assess alternatives and turn findings into practical improvements.

• Clear written and verbal communication including the ability to explain technical concepts testing risks design choices and trade-offs.

• Strong collaboration skills and a pragmatic approach to working with Product Engineering and ML colleagues.

• Good judgement in prioritising quality work based on risk user impact and delivery goals.

Bonus / Nice to have

• Experience with AI security and safety testing.

• Experience testing conversational AI chatbot platforms or agentic workflows.

• Experience as the first Quality Engineer in a team.

• Experience mentoring engineers or influencing testing practices across a cross-functional team.

• Keeps pace with industry developments and actively fosters knowledge sharing by bringing new tech trends and methodology back to the team

Hiring Process

Stage 1 Recruiter Screen (30 mins)

Stage 2 HM Interview (45 mins)

Stage 3 Take-home Live Follow-up (60 mins) with members from the Chatbot team Quality Chapter.

Stage 4 Behavioral Interview (60 mins) with Co-founder/CTO Lead Quality Engineer

Location

This is a fully remote position. You can be based anywhere in the UK Americas or Europe within a UTC-5 to UTC1 timezone.

What we offer

Generous compensation stock options - aligned with our internal framework market data and individual skills.

Distributed work: Work from anywhere - fully remote in our hubs or a mix.

Company-issued laptop remote setup stipend and co-working budget

Flexible schedules and location

Ample paid time off in addition to local public holidays

Enhanced parental leave

Health & retirement benefits

Annual learning & development budget

Annual workaways and regular virtual & in-person socials

Opportunity to contribute to groundbreaking projects that shape the future of work

Note: Some benefits may vary depending on location and role

Mimica will only contact candidates from an @ email address. We do not request banking or sensitive personal information during the recruiting process.

Required Experience:

Senior IC

Employment Type : Full-Time
Department / Functional Area: Engineering
Experience: years
Vacancy: 1