The Sales & Reservations Coordinator keeps enquiries warm, conversations easy, and reservations locked in — all while making sure guests feel taken care of from the jump. *What You Do* * Pick up calls, emails, and online enquiries with that calm, confident “we’ve got you” energy. * Turn interest into confirmed bookings, keeping an eye on revenue and availability without making it feel transactional. * Keep the CRM / PMS clean, organised, and up to date — no messy notes, no surprises. * Support the sales team with proposals, follow‑ups, and the kind of admin that keeps deals moving. * Work closely with ops so every booking lands exactly how the guest expects. * Know the product inside out and upsell naturally — experiences, packages, the little extras that make a stay feel elevated. * Track rate changes, trends, and demand so the team stays ahead of the curve. *Who You Are* Friendly, sharp, organised, and unflappable someone who can juggle a busy inbox, a ringing phone, and a last‑minute request without losing the vibe.
Sales & Reservations Coordinator - London or Oxford (Remote Working) • High Wycombe, London, United Kingdom
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