Waiter

Firmdale Hotels is renowned for its luxury
boutique hotels in London and New York, offering unparalleled service and
unique, stylish experiences. At The Soho Hotel, one of our flagship locations,
we pride ourselves on creating an environment where both guests and employees
feel valued and inspired.

We have an exciting opportunity for a
passionate and dedicated Waiter to join our dynamic and highly successful team
at The Soho Hotel. As a Waiter, you will play a crucial role in ensuring our
guests have an exceptional dining experience. You will thrive in our
fast-paced, vibrant atmosphere, handling multiple tables with efficiency and
grace.

Responsibilities:

• Warmly welcome guests, take orders, and make personalised
  recommendations to enhance their dining experience.
• Serve food and beverages promptly, ensuring each dish meets our high
  standards of presentation and quality.
• Accurately process payments, manage billing, and handle any financial
  transactions with professionalism.
• Respond promptly and effectively to any guest inquiries or special
  requests, ensuring their needs are met with a smile.
• Work closely with the kitchen and other staff to ensure seamless service
  and a harmonious work environment.
• Maintain a keen eye for detail to ensure the dining area is always
  immaculate and well-organised.

What you Need:

• Proven experience in a similar role within a high-end restaurant or
  hotel setting.
• Demonstrate exceptional attention to detail in all aspects of service.
• Possess a high standard of food and beverage knowledge, with a passion
  for fine dining.
• Ability to work effectively within a team, supporting and developing
  colleagues as needed.
• Excellent organisational and communication skills to interact seamlessly
  with guests and team members.
• A genuine passion for hospitality and a commitment to delivering
  outstanding service.

What
We Offer:

• Competitive hourly rate of £16 - £17 inclusive of service charge.
• Access to Wagestream our
  financial wellbeing app. Stream your accrued earnings before pay day,
  benefit from everyday savings and real time financial coaching.


• Health cash
  plan (including contributions towards dental, optical, alternative
  and complementary therapies)


• Discounted cinema tickets,
  gym membership, travel, retailers and restaurants


• Complimentary meals on shift
  


• Referral bonus scheme for
  recommending top talent


• Flexible scheduling without
  split shifts


• Dry cleaning service for
  work attire and discounted personal dry cleaning


• Enhanced holiday allowance
  based on length of service


• Season ticket loan for
  convenient commuting


• Ongoing training,
  professional development, and fully funded English lessons


• Regular social events, team
  activities, and fitness sessions


• Benefits like cycle to work
  scheme and annual long service awards


• One allocated paid day per
  year for volunteering work


• Exclusive discounts at
  Design Hotels, staff sales, spa discounts, and product perks


• And much more!!

Why join Firmdale Hotels?

Firmdale Hotels is an international, award winning
group of 11 luxury hotels and 10 bars and restaurants in London and New York.
World renowned for their unique interiors and exceptional service, the hotels
are trailblazers in hospitality and design.

We are delighted to have been recognised by the
hospitality and travel industries for the great work our teams have
achieved. To name a few of our recent awards and accolades:

• Proud winners of
  The Times Best Places to Work for both 2024 and 2025


• The Kings Award for Enterprise 2024 for
  outstanding contribution to International Trade


• Manager of the Year – Helle Jensen –
  Cateys 2024


• Food & Beverage Manager of the
  Year - Pedro Paulo - Hotel Cateys 2024


• Hotel Chef of the Year Finalist - Jamie
  Atkinson - Hotel Cateys 2024


• Haymarket Hotel & The Soho Hotel –
  One AA Rosette for Culinary Excellence and AA Breakfast Award 2025


• Covent Garden Hotel – One AA Rosette for
  Culinary Excellence 2025


• Dorset Square Hotel – AA Breakfast Award
  2025


• Ham Yard Hotel, Covent Garden Hotel and
  Haymarket Hotel – Two Michelin Keys 2024


• Charlotte Street Hotel, The Soho Hotel,
  Knightsbridge Hotel and Number Sixteen Hotel – One Michelin Key 2024


• Ham Yard Hotel - two AA Rosettes for
  Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA
  Breakfast Award


• Dorset Square Hotel – One AA Rosette for
  Culinary Excellence, The Potting Shed, 2024


• Warren Street Hotel - Travel &
  Leisure ‘IT List’ best hotels in the world


• Whitby Hotel, Crosby Street and Warren
  Street - Michelin keys


• Number Sixteen - Best Boutique Hotels in
  London, The Times, 2024.

You can see a full list of our awards and accolades
here: https://www.firmdalehotels.com/b/awards-accolades/

Join us at The
Soho Hotel and be part of a team that values excellence, creativity, and a
genuine passion for hospitality. Apply now to start your journey with Firmdale
Hotels!

Firmdale Hotels
welcomes applicants from all backgrounds and is committed to an inclusive
workplace. Please let us know if you need adjustments during the recruitment
process.

In line with the Asylum and
Immigration Act 1996, we do require all applicants to have the eligibility to
live and work in the United Kingdom. Documentation will be required at
interview stage.