People Services Partner INTERNAL

Job overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY WELSH AMBULANCE SERVICE TRUST

There are new and exciting opportunities to join the Welsh Ambulance Services University NHS Trust (WAST), People Services Team, in the role of a People Services Partner.

Successful applicants will work across Wales to support the People Business Leader in delivery of a comprehensive range of people services activities across the Trust such as employment legislation, performance management, monitoring of workforce KPIs within the department, embedding good people management practices and developing and raising managerial and team capabilities.

The post holder will therefore play a key role in ensuring effective and efficient management of people, through the provision of highly specialised expert advice to the business on a comprehensive range of people services.

Interview will be on 7th September 2026

Main duties of the job

The People Services Partner will have lead accountability for the delivery of a comprehensive range of people services, managing complex caseloads, job evaluation lead, sickness absence, training and directing the workload of the People Relations Advisors.

The People Services Partner will build effective relationships and championing partnership working with Trade Unions and Professional Organisations at every level.

Whilst there is funding for the role to be full time, we would be keen to hear from candidates looking for flexible working options. The base for this role is not fixed and can be a combination of home working and attending a Welsh Ambulance Service Trust base. Due to the role covering Wales there will be a requirement for some travel.

We look forward to receiving your application form and hope to be supporting you with your career in the Welsh Ambulance Service in the near future.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Welsh Language level 1 skills are desirable for this role.

Working for our organisation

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

Person specification

Qualifications and/or Knowledge

Essential criteria

• Educated to Masters level in a professionally related subject or equivalent level of practical experience within a WF&OD role
• Membership of Chartered Institute of Personnel and Development, or working towards.

Desirable criteria

• Knowledge of NHS Wales Policy and Directives relating to health

Experience

Essential criteria

• Significant experience of operational HR issues in a large, complex organisation
• Significant employee relations case management experience

Desirable criteria

• Track record of inspiring and managing team