Talent.com
Pertemps Bond
Neighbourhood ManagerPertemps Bond • London,South East,UK
Neighbourhood Manager

Neighbourhood Manager

Pertemps Bond • London,South East,UK
2 days ago
Salary
£30.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
We are recruiting for an experienced Neighbourhood Manager to join a busy Housing Service within a London Housing Provider. This is an excellent opportunity to lead a team delivering high-quality neighbourhood and tenancy management services, ensuring residents receive a responsive, customer-focused service while maintaining safe, clean and well-managed communities.

Location: London
Contract: Temporary
Pay Rate: £30.00 - £31.70 per hour PAYE ~ 300 per day Umbrella
Working Pattern: Hybrid

Reporting to the Head of Housing, you will lead a team of Neighbourhood & Officers and a Housing Coordinator, driving performance, regulatory compliance and continuous service improvement across your housing patch.

This role is ideal for an experienced housing professional with strong leadership skills and a proven track record in tenancy management, neighbourhood services and resident engagement.

Key Responsibilities

As Neighbourhood Manager, you will:
  • Lead and manage a team delivering high-quality neighbourhood and tenancy management services.
  • Ensure excellent customer service and resident satisfaction across homes.
  • Oversee tenancy management, estate management, anti-social behaviour (ASB), safeguarding and community engagement.
  • Manage complex tenancy cases, including enforcement action, legal proceedings and possession cases where required.
  • Ensure compliance with housing legislation, council policies and the Regulator of Social Housing Consumer Standards.
  • Monitor team performance through KPIs, service standards and performance indicators, implementing improvement plans where necessary.
  • Lead estate inspections, identify environmental improvements and work with internal teams to resolve issues.
  • Manage voids, tenancy sign-ups and allocations to minimise turnaround times.
  • Ensure Fire Risk Assessment actions and health & safety recommendations are completed within required timescales.
  • Build strong relationships with residents, contractors, elected members and external partners including Police, Health Services and community organisations.
  • Produce performance reports and provide updates to senior management.
  • Support service transformation and continuous improvement initiatives across the Housing Service.
Essential Experience
  • Experience managing neighbourhood or housing management services within a Local Authority or Housing Association.
  • Strong knowledge of tenancy management, neighbourhood management and housing legislation.
  • Experience managing Anti-Social Behaviour (ASB) cases and complex tenancy issues.
  • Proven experience leading, motivating and developing high-performing teams.
  • Strong understanding of estate management and resident engagement.
  • Experience managing complaints and improving customer satisfaction.
  • Ability to interpret housing legislation and ensure regulatory compliance.
  • Excellent communication, negotiation and stakeholder management skills.
  • Strong report writing, analytical and organisational skills.
  • Experience working within a performance-driven environment.
Key Skills
  • Neighbourhood Management, Tenancy Management, Housing Management, Estate Management, Anti-Social Behaviour (ASB), Resident Engagement, Complaints Resolution, Performance Management, Regulatory Compliance, Fire Safety Compliance, Safeguarding, Partnership Working, Service Improvement, Leadership & Staff Management
Qualifications
  • Degree or equivalent professional experience.
  • Level 4 Housing Qualification (or willingness to work towards one) is desirable.
Why Apply? This is an excellent opportunity to join a forward-thinking Housing Service where you'll play a key leadership role in delivering outstanding neighbourhood services, improving resident satisfaction and creating safer, stronger communities. You'll have the opportunity to influence service delivery, lead change and make a genuine difference to residents across the borough.

If you're an experienced Neighbourhood Manager with a strong background in housing management and a passion for delivering excellent services, we'd love to hear from you. Apply today!
Create a job alert for this search

Neighbourhood Manager • London,South East,UK

Similar jobs

Multi-site General Manager - Kent - Maidstone

Junior Adventures Group UKMaidstone, Kent, United Kingdom
Full-time

Multi-site General Manager - Kent - Maidstone.Kent (Sevenoaks/Maidstone/Ashford) .Must be a car driver (own transport essential) Extensive travel in the Kent area is required.This adventure is all ... Show more

 • Promoted

Groundcare General Manager: Multi-Site Growth Leader

Ernest Doe & Sons LtdUlting, England, GB
Full-time

Ernest Doe & Sons Ltd is seeking a Groundcare General Manager to oversee the strategic direction of their Groundcare Division.This pivotal role involves ensuring operational excellence across a 19-... Show more

 • Promoted

Community Engagement Networker — Drive Local Impact

Home InsteadSittingbourne, England, GB
Full-time

A community engagement organization is seeking a Full Time Networker & Community Engagement Officer in Sittingbourne and surrounding areas.This role involves developing community relationships, exe... Show more

 • Promoted

Site Manager – Timber Frame Homes, Growth Path & Benefits

Fawkes and ReeceMaidstone, England, GB
Full-time

An established industry player is seeking a dedicated Site Manager to oversee an exciting timber frame development.This role involves ensuring high-quality finishes, managing subcontractors, and ac... Show more

 • Promoted

Clinical Deputy Manager – Elderly Nursing Home

Compass AssociatesGillingham, England, GB
Full-time

Clinical Deputy Manager – Elderly Nursing Home.Compass Associates are proud to be working in partnership with a highly regarded elderly nursing home near Gillingham, who are seeking an experienced ... Show more

 • Promoted

Senior Estate Agency Branch Manager — Uncapped Commission

haart Estate AgentsMaidstone, England, GB
Full-time

Estate Agents in Maidstone Kent is looking for an experienced and inspiring Senior Branch Manager to lead our dynamic team.You will motivate a team of negotiators and listers, creating a high-perfo... Show more

 • Promoted

Area Sales Manager

The Recruitment Crowd (Yorkshire) LimitedSittingbourne, ENG, GB
Full-time

Car + Uncapped Commission (circa£10,000-£15,000) + Mobile + Laptop + iPad.Our Client are a leading provider of Material Handling Equipment, Training & Services who have aggressive g... Show more

 • Promoted

Deputy Nursery Manager

Family First Nursery GroupLittle Braxted, England, United Kingdom
Full-time

We are currently recruiting for a Nursery Room Leader to join our team at our Brimpton House Day Nursery and Pre-school.High Street, Kelvedon, CO5 9AE.Brimpton House is looking for a dedicated and ... Show more

 • Promoted

Retail General Manager: Growth, Bonus & Training

Pret-MaidstoneMaidstone, England, GB
Full-time

Pret-Maidstone is seeking enthusiastic General Managers to drive the business, embed change and improve our shops’ performance.You will implement high standards, maximise sales and deliver outstand... Show more

 • Promoted

Strategic Territory Sales Manager - London & SE

Sunbelt Rentals CareersWickford, England, GB
Full-time

Sunbelt Rentals, the UK’s leading equipment rental provider, invites applications for a Territory Sales Manager covering London & South East.You will maximise profitable revenue by expanding existi... Show more

 • Promoted

Lead Joinery Workshop Manager — Drive Quality & Growth

Total Joinery Solutions LtdWickford, England, GB
Full-time

Total Joinery Solutions Ltd in Wickford is seeking an experienced Joinery Workshop Manager to lead the production team.You will oversee workshop operations, manage production schedules, and maintai... Show more

 • Promoted

Recruitment Business Development Manager

TLPMaidstone, ENG, GB
Full-time

Business Development Manager - Recruitment, Maidstone Operation | Hybrid Working.Basic + Uncapped Commission + Quarterly Bonus | Realistic OTE £50,000-£60,000+.This isn't a typical ... Show more

 • Promoted

Registered Manager - Residential Childcare

KH Recruitment LimitedMaidstone, GB
Full-time

Role: Registered Manager - Residential Childcare.Salary: Circa £40k-£63k + bonus + support with relevant qualifications (see below) + benefits.Hours: Mon-Fri 9am-5pm (On call rota).A leading childr... Show more

 • Promoted

Self-Employed Manager

WOOLWICH TAVERNS LTDChatham, Kent, GB
Full-time

Manager/Couple needs to hold a Personal Licence to run The Jolly Caulkers, 3 Batchelor Street, Chatham, Kent, ME4 4BJ, this Freehouse has been owned by the same family for 33 years and needs a Mana... Show more

 • Promoted • New!

Building Surveyor

Braintree District CouncilBraintree, ENG, GB
Full-time +1

Braintree District Council has an exciting Building Surveyor opportunity to join their Property and Asset Management Team!Location: Braintree, Essex, CM7 9HBSalary: £48,945 to £53,082 p... Show more

 • Promoted

Autocentre Manager

Mr Clutch AutocentresMaidstone, ENG, GB
Full-time

We have a fantastic opportunity for an experienced Autocentre Manager to join our friendly team.The ideal applicant will have a minimum of two years relevant experience as a successful Autocentre M... Show more

 • Promoted

Children's Home Manager

Purosearch LtdBraintree, England, GB
Full-time

Braintree | 5 bed EBD | Ofsted GOOD | Salary up to £55,000 per annum plus bonuses.Competitive salary up to £55,000 per annum.Independent provider with big ambitions for the future.Health and Wellbe... Show more

 • Promoted

Site Manager

Ganymede SolutionsWitham, England, GB
Temporary

Month Contract - Umbrella - £450 to £550 a day.We are currently recruiting for an experienced Civils Site Manager, preferably with Groundworks & Drainage experience, to oversee the construction of ... Show more

 • Promoted

Bid Manager

Ocean City BidsBraintree, England, GB
Full-time

Our client combines commercial efficiency with a social mission, having reinvested over.Reporting to the Director of Bids, this is predominantly a writing role, focused on high-quality delivery rat... Show more

 • Promoted

Civil Site Manager

PT Renewables?Boreham, England, GB
Full-time

PT Renewables is recruiting two experienced Site Managers for a major infrastructure project in Southend, delivering a £11.Bulls Lodge Quarry, Chelmsford (within 1 hour of Southend town centre).Mon... Show more