Internal Fulfilment Lead - Training, Learning and Development

Internal Fulfilment Lead - Training, Learning and Development | Permanent Opportunity | Belper

Blue Arrow Derby is proud to be working in partnership with a leading organisation to recruit an Internal Fulfilment Lead on a full-time, permanent basis.

This is an exciting opportunity for an experienced Learning & Development professional to play a key role in shaping workforce capability, supporting operational performance, and driving organisational success through impactful learning solutions.

⏰ Working Hours

Monday to Thursday: 8:30am - 5:00pm

Friday: 8:30am - 3:30pm

About the Role

As an Internal Fulfilment Lead, you will act as the key link between the Training function and internal business areas, ensuring learning and capability initiatives align with operational priorities and business objectives.

Working closely with leaders and stakeholders across the organisation, you will identify capability gaps, analyse learning needs, and develop structured learning journeys that support onboarding, compliance, career progression, and ongoing professional development.

What Will You Be Doing?

As Internal Fulfilment Lead, you will:

✅ Partner with business leaders to identify capability gaps and learning requirements

✅ Conduct training needs analysis and translate business challenges into effective learning solutions

✅ Design, implement, and continuously improve end-to-end learning journeys

✅ Build strong relationships with stakeholders across operational and support functions

✅ Monitor training effectiveness, capability metrics, and business performance indicators

✅ Provide insights and recommendations to support continuous improvement

✅ Support governance, compliance, quality standards, and risk management activities

✅ Work collaboratively with the Head of Training and wider Training Leadership Team

✅ Ensure learning solutions deliver measurable business impact and performance improvement

What Are We Looking For?

We are looking for a passionate and proactive Learning & Development professional with experience partnering with operational teams and delivering business-focused capability solutions.

Essential Skills & Experience

Degree or equivalent qualification in Learning & Development, Business, HR, or a related discipline

Proven experience within Learning & Development, Training, Capability Development, or Learning Business Partner roles

Experience conducting training needs analysis and designing effective learning journeys

Strong stakeholder management and relationship-building skills

Ability to analyse operational and performance data to inform learning decisions

️ Excellent communication, facilitation, and influencing skills

Strong project management and organisational capabilities

Desirable Experience

⚙️ Experience supporting operational, technical, service, contact centre, or field-based environments

Knowledge of learning governance, compliance frameworks, and quality standards

Experience leading learning-related change and transformation initiatives

Why Apply?

This is a fantastic opportunity to join a forward-thinking organisation where learning and development play a strategic role in business success.

You'll have the opportunity to:

✅ Influence organisational capability and workforce development

✅ Partner with senior stakeholders across the business

✅ Drive meaningful change through learning and performance improvement

✅ Shape and enhance end-to-end learning journeys

✅ Work within a collaborative and supportive environment

✅ Develop your career within a growing organisation

Benefits

Competitive Salary

Pension Scheme

Learning & Development Opportunities

Healthcare & Well-being Support

Generous Holiday Allowance

On-Site Parking

Flexible Working Opportunities

Employee Recognition & Engagement Programmes

How to Apply

Interested in taking the next step in your Learning & Development career?

Click Apply Now and submit your application today.

We would love to hear from you and look forward to helping you find your next career opportunity.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.