Reactive Access Planner

Job Description

The Reactive Works Access Planner ensures urgent and defect-related access needs are prioritised and delivered safely, efficiently and in compliance with CPS and National Highways standards. Working closely with reactive maintenance teams, the role monitors and adjusts access plans in response to real time network conditions, enabling rapid and defensible actions under pressure.

The postholder maintains accurate booking records, liaises with applicants and stakeholders to resolve clashes and promote site-sharing, and supports the planning of traffic management resources, diversion routes and permit applications, They provide updates and reports for hub planning meetings, participate in integrated planning forums, and contribute to process improvements and digital tool development to enhance planning efficiency.

Responsibiliities:

• Prioritise urgent and defect related access needs, ensuring safe and compliant delivery in line with CPS and National Highways standards.
• Monitor and adjust access plans based on real time network conditions and emerging requirements.
• Process roadspace bookings to meet compliance and quality standards.
• Liaise with applicants and stakeholders to resolve clashes, promote site sharing, and coordinate works efficiently.
• Support planning and logging of traffic management resources, diversion routes and permit applications.
• Provide updates and reports for Hib planning meetings, accuracy reviews, and stakeholder engagement.
• Participate in integrated planning and pre-start meetings, ensuring actions are captured and followed through.
• Enable emergency and reactive bookings, making rapid and defensilbe access decisions under pressure.
• Contribute to process improvements and digital tool development to enhance planning efficiency.
• Undertake any other duties as required by the business.

Qualifications

EXPERIENCE/CRITERIA REQUIRED

Essential · IT qualified with high computer literacy; capable of handling large volumes of data and using complex IT tools to present information clearly.

· Proven experience in governance, compliance, and quality assurance processes.

· Highly developed problem-solving skills with excellent interpersonal, influencing, communication, and organisational abilities.

· Demonstrated ability to influence internal and external stakeholders, ideally within an operational highways or infrastructure environment.

· Broad understanding of roadspace and scheduling processes for planning works onto the network.

· Proficiency in planning and scheduling systems, with strong document control and audit experience.

Desirable · Qualified to HND/HNC or degree level in a technical or engineering-related discipline, or equivalent experience.

· Familiarity with planning methodologies and tools such as Aconex, Business Collaborator, Power BI, or similar reporting systems.

· Experience with Geographic Information Systems (GIS) for spatial data analysis.

Understanding of planning systems/methodologies.

· Determination to see tasks through to completion, with excellent planning and organisational skills, able to work independently and use initiative

Additional Information

Equality, Diversity & Inclusion

We are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.

*Please note, to be considered for this role, you must be based in the UK and must already be able to legally work in the UK. We are unable to offer or provide sponsorship for this position*