Talent.com
Brook Street NMR
Workington - HEOBrook Street NMR • City of London, ENG, GB
Workington - HEO

Workington - HEO

Brook Street NMR • City of London, ENG, GB
12 days ago
Salary
£18.00 hourly
Job type
  • Full-time
Job description

Job Description


Job Title: Loan Repayments Officer - HEO
Number of Roles: 1
Location:

\n
    \n
  • Seacole Building, Marsham Street, London, SW1P 4DF
    • \n
\n


Working Hours: Monday to Friday, 9:00am to 5:00pm
Working Pattern: Hybrid (60% office attendance required)
Pay Rate: £18.00 per hour
Start Date: 24/08/2026 (subject to approval)
Assignment Length: 8 months
Extension Potential: Yes
Security Clearance:

\n
    \n
  • Basic DBS required
    • \n
  • Must be eligible for SC Clearance
    • \n
\nKey Responsibilities\n
    \n
  • Manage and progress loan repayment and reclaim cases.
    • \n
  • Maintain accurate, auditable records and case information.
    • \n
  • Communicate with customers and stakeholders via email and telephone.
    • \n
  • Investigate and resolve repayment-related queries.
    • \n
  • Analyse, interrogate and evaluate financial and case management data.
    • \n
  • Update spreadsheets, case logs and tracking systems.
    • \n
  • Escalate risks, issues and complex cases appropriately.
    • \n
  • Ensure compliance with data protection requirements and departmental procedures.
    • \n
  • Support wider activities across the Defra Pension Team as required.
    • \n
  • Work collaboratively with colleagues, suppliers and customers to achieve team objectives.
    • \n
\nEssential Skills & Experience\n
    \n
  • Excellent attention to detail with strong record-keeping abilities.
    • \n
  • Strong written and verbal communication skills.
    • \n
  • Ability to handle sensitive and confidential information professionally.
    • \n
  • Experience managing workloads and prioritising tasks in a fast-paced environment.
    • \n
  • Strong organisational skills and case management experience.
    • \n
  • Proficiency in Microsoft Office, particularly: \n
      \n
    • Excel (essential)
      • \n
    • Outlook
      • \n
    • Word
      • \n
    • \n
  • Strong analytical and numerical skills.
    • \n
  • Confident contacting individuals via email and telephone to obtain information and progress cases.
    • \n
  • Ability to exercise sound judgement and identify escalation points.
    • \n
  • Flexible and resilient approach to changing priorities.
    • \n
\nDesirable Skills & Experience\n
    \n
  • Previous experience within: \n
      \n
    • Finance
      • \n
    • Pensions Administration
      • \n
    • Data Management
      • \n
    • Debt Recovery or Repayments Processing
      • \n
    • \n
  • Knowledge of pension schemes or pension administration processes.
    • \n
\n


No formal pension qualification is required; however, candidates must be willing to learn pension processes and follow established guidance.

\nRecruitment Process\n


CV Required: Yes
Interview Required: Yes
Interview Format: Microsoft Teams

\nAdditional Information\n
    \n
  • Training provided on an ongoing basis within the role.
    • \n
  • No holiday restrictions after the initial onboarding period.
    • \n
  • Team away days scheduled for 7th and 8th October in London.
    • \n
  • No travel required for training.
    • \n
  • No workplace restrictions or known conflicts of interest.
    • \n
  • Role is not classified as a Reserved Post and is not restricted to UK passport holders.
    • \n
\n

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

\n

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

\n

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

\n

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Create a job alert for this search

Workington - HEO • City of London, ENG, GB

Similar jobs

Imaging Assistant Orpington

Meeveem LimitedOrpington, England, GB
Full-time

Do you have experience working in a caring environment? Would you like to use your clinical skills across different imaging modalities including Ultrasound, MRI, CT and Nuclear Medicine?.We have an... Show more

 • Promoted

Band6 – Community Physiotherapist – Woolwich

Pulsejobs.comLondon, England, GB
Full-time

Job title: Locum Community Physiotherapist.Monday to Friday, 09:00 – 17:00 (Can be flexible).We are looking for a skilled and compassionate Community Physiotherapist to join our team.This role invo... Show more

 • Promoted

Occupational Health Therapist South Region, London and surrounding areas

Meeveem LimitedGreater London, England, GB
Full-time +2

South Region/London & Surrounding areas.Full Time or Part Time (min 24 hours over 3 days, Monday – Friday 8am to 6pm).Due to significant business growth PAM Physio Solutions are looking to employ t... Show more

 • Promoted

Shop Manager - Royston

Wood GreenRoyston, England, GB
Full-time +1

Would you like to support Woodgreen in achieving its goal of helping people and their pets?.Do you enjoy working in a busy fast paced environment to maximise sales through high standards of custome... Show more

 • Promoted

Network Community Lead (Lambeth, Southwark and Wandsworth)

Sja's WestGreater London, England, GB
Full-time

Hourly commitment: 20 - 25 hours per month.At St John Ambulance we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whil... Show more

 • Promoted

HGV Class 1

H&G Recruitment SolutionsHarlow, GB
Full-time

ImmediateStarts PaidBreaks TemptoPerm - Fixed Rota. Show more

 • Promoted

Workshop Supervisor

Streamline Search LtdSidcup, England, GB
Full-time

Company Salary £35,000 – £40,000 per annum.Our client is a leading UK-based manufacturer.On behalf of our client, we are looking to recruit an experienced Workshop Supervisor.The successful candida... Show more

 • Promoted

Occupational Therapist Surveyor

Borough of LewishamGreater London, England, GB
Full-time

Locations 1 Catford Road, London, SE6 4RU, GB.Apply Before 08/09/2026, 10:59 PM.Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities!... Show more

 • Promoted

General Practitioners - Relocate to New Zealand

Madison RecruitmentCity Of London, England, GB
Full-time

General Practitioners - Relocate to New Zealand.Make the Move to New Zealand – GPs.Ready to transform your career and your lifestyle? New Zealand offers a seamless blend of rewarding work, breathta... Show more

 • Promoted

Advanced Social Worker

Croydon CouncilGreater London, England, GB
Permanent

Salary range: Grade 14 £53,172 - 55,323p.Salary range: Grade 14 £53,172 - 55,323p.Hours of work: 36 hours per week.We are looking for enthusiastic and energetic qualified and registered Advanced So... Show more

 • Promoted • New!

Who we work with

London GovCity Of London, England, GB
Full-time

Find out how the Mayor works with government, including responses to consultation and permitted development rights.Working with London’s neighbours and the Wider South East to deliver sustainable d... Show more

 • Promoted • New!

Care Assistant – Orpington

Care World Agency LtdOrpington, England, GB
Full-time +1

Apply now to join our great team of Care Assistants.Care World to help improve the lives of the vulnerable and elderly in their own homes in the.As a healthcare assistant, you will be going from do... Show more

 • Promoted

End Point Assessor - Apprenticeship - Senior Healthcare Support Worker (Allied Health Profession The

PearsonCity Of London, England, GB
Full-time

Independent end-point assessor for Senior Healthcare Support Worker (Allied Health Profession - Therapy Support) (Level 3).Overview of the independent end-point assessor role.The government require... Show more

 • Promoted • New!

Occupational Therapist

Trusted Recruiter LtdGreater London, England, GB
Full-time +1

Community Equipment Clinical Advisor / Occupational Therapist.Croydon | £45,000 - £55,000 | Full-Time (40 Hours) or Part-Time (25 Hours).Are you an experienced Occupational Therapist, Physiotherapi... Show more

 • Promoted

Occupational Therapist

Philosophy Education, Ltd.Greater London, England, GB
Full-time +1

Occupational Therapist (Band 5/6) – SEMH School.Location: Putney, Wandsworth (SW15).Salary: £44,684 – £52,990 (NHS Band 6) – Band 5 applicants encouraged to apply.Contract: Permanent, Full-Time.Wor... Show more

 • Promoted

Band 5/6 Locum Non-Invasive Cardiac Physiologist – Woolwich/Eltham

Pulsejobs.comGreater London, England, GB
Full-time

Role:Locum Non-Invasive Cardiac PhysiologistBanding:Band 5/6Location:Woolwich/ElthamHours:Full-timeStart Date:27/08/2024Rate:£25 – £35 per dayDuration:3 monthsAbout the role:The Clinical Physiology... Show more

 • Promoted

Acute Occupational Therapist - Dartford

Pulse HealthcareGreater London, England, GB
Part-time

Occupational Therapist – Medical Wards.Our client is looking to source an experienced.This role will involve working across.Deliver high-quality occupational therapy interventions on medical wards.... Show more

 • Promoted

Band 6 Locum Non-Invasive Cardiac Physiologist - Woolwich

Pulse HealthcareWoolwich, England, GB
Full-time

Band 6 Locum Non-Invasive Cardiac Physiologist - Woolwich.Locum Non-Invasive Cardiac Physiologist.The Clinical Physiology team at Pulse is seeking a dedicated and skilled Non-Invasive Cardiac Physi... Show more

 • Promoted

Create Your Own Fundraising Committee in Royston

DeedMob B.VRoyston, England, GB
Full-time

Create Your Own Fundraising Committee in Royston!.Long term role · Flexible hours.Royston, Hertfordshire, England, United Kingdom.Hosting Events & festival Financial Coordination Lobbying Fundraisi... Show more

 • Promoted

Salaried GP - Greenwich - 2 to 4 sessions per week - £11.5 per session

Royal College of General PractitionersGreater London, England, GB
Full-time

A well established GP practice in.This is an excellent opportunity to work within a collaborative, forward-thinking environment supported by an experienced multidisciplinary clinical team.The pract... Show more