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Care NavigatorTravail Employment Group • Gloucester, Gloucestershire, UK
Care Navigator

Care Navigator

Travail Employment Group • Gloucester, Gloucestershire, UK
5 days ago
Salary
£18.00 hourly
Job type
  • Part-time
  • Temporary
Job description
Part-Time Care Navigator Gloucester 18-25 hours per week, £12.71 per hour Temporary position with potential to become permanent Our client, a busy GP practice in Gloucester, is seeking a professional and customer-focused Care Navigator to join their friendly team. Supporting a patient base of approximately 5,000 patients, you will play a key role in ensuring patients receive an excellent service while helping the practice run efficiently. Working within a team of around five Care Navigators, this is an ideal opportunity for someone with previous reception or administrative experience who enjoys working in a fast-paced environment. The available shifts are: Monday to Friday. 8:30am - 1:00pm 2:00pm - 6:30pmPlease note that these hours are fixed and cannot be altered. Additional hours may occasionally be required to cover holidays or sickness and will always be agreed in advance. Key Responsibilities Greeting patients and visitors in a friendly and professional manner Managing patient flow and responding to enquiries efficiently Booking, amending and cancelling appointments using the practice management system Maintaining accurate patient records for both new and existing patients Handling incoming and outgoing correspondence, including emails and letters Processing confidential patient information in line with GDPR and NHS guidelines Providing administrative support to clinicians and practice staff Ensuring the recep...
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Care Navigator • Gloucester, Gloucestershire, UK

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