Working hours: Full time (35 hours per week). Standard working hours between 9am – 5pm, Monday to Friday.
Working arrangements: Hybrid homeworking (minimum 6 days per month in the office)
Are you enthusiastic, highly organised and enjoy improvement work? If so, come and join us as Senior Coordinator!
This is a fantastic opportunity to join a collaborative and high performing team within the endoscopy accreditation programme (known as Joint Advisory Group, JAG), which works with endoscopy services across the UK and Ireland to ensure the highest quality of care for patients. The successful candidate will be experienced at overseeing a range of projects and will have a passion for improving health services.
About the role
The senior coordinator will be responsible for:
- Overseeing the accreditation pathway from start-to-finish, ensuring that the assessment process is managed efficiently and to high quality standards
- Delivering projects to improve the quality of the programme and the service that we offer endoscopy units across the UK and Ireland.
- Line managing a small team and taking responsibility for our clinical and managerial assessors across the UK and Ireland.
- Providing ideas to improve what we do, bringing in creativity and enthusiasm for process improvement and change.
About you
We’re looking for candidates with:
- Experience of working in a busy environment with multiple priorities.
- Excellent organisational skills, problem-solving ability and the ability to seek out and implement improvements in our processes.
- Strong communication skills and the ability to build relationships and collaborate with multiple stakeholders, including clinicians and senior staff.
About the Accreditation Unit (AU)
The AU comprises around 33 staff and 120 external accreditation assessors who work across six clinical areas. The AU is highly experienced and credible at leading professionally led and patient-centred clinical accreditation programmes as well as developing training packages for the endoscopy workforce. Each accreditation programme is clinically led and supported by a multi-disciplinary steering group that includes patient representation. The AU also hosts several large databases to support healthcare decision making, accreditation programmes and development of the endoscopy workforce.
Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. JAG is part of a wider accreditation unit and we pride ourselves on our dedication to delivering high quality work and making a difference. We have a culture of involvement; everyone’s views matter and we want you to contribute your ideas and help shape and improve what we do.