Pret A Manger - Shift Leader - Front of House
THE RIGHT PRET PEOPLE
Support and coach the team to ensure they reach their potential in both the shop and kitchen
Support the training pathways to ensure training happens on time
Lead by example and be hands-on when required
Assign duties amongst team members to match individual productivity rates, skill sets and current responsibilities
Coach the team for good performance by offering good regular feedback and praises
AMAZING SERVICE
Lead the Speed of Service principles
To ensure the team consistently follows the 6 Key Pointsof Service
Follow the MBWA principles
Empower the team to deliver engaging Joy of Pret activities
Role model the 3Bs and empower the team to Be Kind, Be Honest, Be Generous
Ensure the Coffee Calling System is followed efficiently
To ensure all Marketplace orders are prepared promptly and accurately
DELICIOUS FOOD AND DRINK
To ensure the team consistently delivers delicious food by following the 6 Key Points of Production
To ensure the 11-Step Production Process is always followed to guarantee our customer safety and that each product is accurately made and labelled
To always follow the Production Principles putting customers’ needs first and never compromising on quality or freshness
Ensure How to Cards are used and followed consistently to deliver Pret standards
Ensure Line Checks are carried out successfully and any improvement needs actioned
To ensure no Made to Sell (MTS) rejects are on display in our Langars
To continually develop the team’s knowledge about the quality of our food and coffee
To ensure our Barista Prepared Drinks are made by trained employees consistently, and to the highest standard
WELL-LOVED SHOP
To make sure Food Safety and Health & Safety Standards are consistently followed to maintain the safety of the team and customers
To ensure that all safety checks are correctly monitored and recorded
To take corrective action immediately on issues that affect customers, the team or sales
To ensure the shop is clean, safe and the equipment is always well maintained
To follow the Managing by Walking Around (MBWA)principles, proactively monitoring Pret Standards and seeing the shop through the customers’ eyes
To demonstrate due diligence and report and escalate any quality issues
SHOP PROFITABILITY
To maximise sales, labour efficiency and profit through the support of the Big 4 (Forecasting, Rota, Ordering& Production)
Carry out ordering accurately and in line with the business needs
Lead, monitor and follow up on Customer Service requirements
To ensure good stock control by following the 7 Steps of Unaccounted
To ensure Pret’s Financial Standards are always followed to minimise risks and ensure team safety
To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales
GROWING SALES
To always follow merchandising guidelines and to ensure marketing is used effectively to drive sales
Support the execution of successful food launches
Encourage clear and engaging communication between the kitchen and FOH to ensure business needs are met
To support Marketplace opportunities
This role is only open to applicants within the UK or who already hold the right to work in the UK - we are not able to sponsor VISA's at this time.
Team Leader - Front of House - Pret a Manger • 6UX, England, United Kingdom
Heron Foods Limited is seeking a Store Manager for our South Manchester area.This leadership role involves guiding a busy retail team, meeting sales targets, and maintaining high standards of store... Show more
Back Of House Manager - Manchester.Join the UK's most dynamic collection of hotels and restaurants.At Edwardian Hotels London, it's the people who create unforgettable memories for our guests.We a... Show more
TEAM LEADER & GROUNDS MAINTENANCE OPERATIVES – STOKE-ON-TRENT.TEAM LEADER & GROUNDS MAINTENANCE OPERATIVES – STOKE-ON-TRENT.Team Leader & Grounds Maintenance Operative/s Required for the start of t... Show more
Location: 1 Balloon Street , Manchester, M60 4EP.Contract: 16 hours per week + regular overtime, permanent contract, part time.Working pattern: varied shifts including early mornings (store opening... Show more
We are looking for an experienced and enthusiastic Team Leader to join our dedicated team of staff at our Salford Physical Disabilities Service.Apply now, read the job details by scrolling down Dou... Show more
TaskUs is seeking an Operations Team Lead in Manchester.In this role, you will provide mentorship, guidance, and career development to your team.You will lead a high-performing team, implement esca... Show more
Co-op Digital in Manchester is seeking a motivated Customer Team Leader to guide a small team, ensuring efficient store operations and community engagement.This role requires leading by example, su... Show more
Wingstop UK - Manchester is seeking a General Manager to lead one of their restaurants.You will be responsible for driving restaurant performance, leading your team, and ensuring exceptional custom... Show more
This job is brought to you by Jobs/Redefined, the UK's leading over‑50s age inclusive jobs board.Based in Manchester, this permanent full‑time role sits within our Corporate Services division and p... Show more
Clarks is seeking an enthusiastic Assistant Store Manager to support store leadership and enhance daily operations.The ideal candidate should possess retail leadership experience and strong communi... Show more
Costa Coffee in Manchester is seeking a Store Manager who treats the store as their own business, accountable for stock, people, and standards.You’ll lead a team in a fast-paced environment, drive ... Show more
Under 18 disclaimer: This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18.This is to comply with the relevant health and safet... Show more
A dog food company in the UK is seeking passionate individuals to join their Direct Sales and Events team.This role involves engaging with customers at events, discussing trials of personalised dog... Show more
At Knoops, we're on a mission to create.Every cup is personal, every customer experience matters, and every team member plays a part in bringing the magic of Knoopology to life.We lead with passion... Show more
Roxy Ball Room Manchester Deansgate is seeking an Assistant General Manager to drive hospitality, lead a large team and uphold our vibrant brand ethos.You’ll oversee guest experience, quarterly pla... Show more
Manchester (Full-time, on-site).We are supporting a leading research institute in Manchester to recruit a Breeding Team Supervisor within their Biological Resources Unit.This is a hands-on leadersh... Show more
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.For over three decades, we have been dedicated to supporting individuals and empl... Show more
Lead a team in a fast-paced Co-op store, providing essential services and supporting operations. Show more
We are looking for an experienced and enthusiastic Team Leader to join our dedicated team of staff at our Salford Physical Disabilities Service.As a Team Leader, you will work closely with the Regi... Show more
Team Leader Childrens Residential.If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.We are currently recruiting for... Show more
