VodafoneThree - Trading Manager-Cross-Sell

Location: London (Other locations considered but required to be onsite in London once a week + Hybrid ) Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week – Monday to Friday Hybrid We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We dont require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team. Who We Are We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. What You’ll Do You’ll step into a genuinely career‑defining moment. As part of the team building the UK’s largest mobile network provider, you’ll help shape how millions of customers experience connectivity. This role sits at the heart of our growth ambitions, where fixed and mobile come together to unlock new value for customers and the business. You’ll take ownership from strategy through to execution, turning bold plans into measurable results and helping to build a converged future we can all be proud of. In this role, you’ll: * Drive and deliver the cross‑sell strategy, growing fixed and FWA penetration across our mobile customer base and achieving ambitious volume and ARPU targets * Shape the future convergence roadmap, defining the capabilities and initiatives needed to continually expand our converged customer base * Execute and optimise cross‑sell activity across multiple channels, balancing proactive and reactive approaches to maximise impact * Lead the optimisation of customer communications to improve open rates, click‑through rates and conversion * Define and deliver the cross‑sell promotional plan, using pricing and proposition levers to unlock growth * Identify and lead opportunities that go beyond plan, delivering incremental value and trading performance * Size growth and recovery opportunities, working closely with Commercial and Finance to align on impact and bring initiatives to life * Own the commercial performance of existing‑customer demand generation, partnering with Brand teams to continuously test, learn and optimise Who You Are * A strong understanding of the fixed broadband and connectivity market * Proven commercial acumen, with a clear grasp of trading levers and how to use them to drive growth * Experience shaping and optimising pricing strategies across multiple channels * The ability to influence, lead and bring people together around a shared goal, even without direct authority * Confident presentation and storytelling skills, with the ability to turn insight into compelling narratives * A collaborative, inclusive mindset and the curiosity to challenge the status quo and try new ideas We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. What We Offer We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-us/) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you. J-18808-Ljbffr