Sales and Events Coordinator

JOIN US

An exciting opportunity has arisen for a Sales and Events
Coordinator to join the team at Mercure and ibis Styles Paignton. Working
across two modern seafront hotels, you will play a key role in bringing
meetings, events, weddings and group stays to life, from the first enquiry
through to the day itself. You will build strong relationships with local
clients, coordinate every detail of their booking and act as the vital link
between Sales and the hotel’s operational teams, ensuring each event is clearly
communicated and delivered to a high standard.

At RBH we believe our people are our biggest assets and
understand the value in putting them first. Our approach to diversity in the
workplace, health & wellbeing, sustainability and individuality sets us
apart from our competitors and is one of the reasons we are rated Top 30 Best
Places to Work in Hospitality! We are passionate about the industry and
always on the lookout for new talent to join us on our journey...

A DAY IN THE LIFE OF A SALES AND EVENTS COORDINATOR AT
OUR HOTELS

• Responding
  to enquiries for meetings, events, and group stays, creating tailored
  proposals that showcase everything our hotels have to offer.


• Building
  relationships with local businesses, organisations and partners to
  generate new opportunities and encourage repeat bookings.


• Coordinating
  every detail of confirmed bookings, including event timings, menus,
  rooming lists, dietary requirements and special requests.


• Preparing
  clear and accurate function sheets and Banquet Event Orders so every
  department knows exactly what is required.


• Working
  closely with the Sales and Operations teams to ensure important
  information and booking amendments are communicated promptly.


• Attending
  planning and operational meetings, identifying potential challenges and
  helping teams prepare for upcoming events and groups.


• Welcoming
  clients and groups on arrival, acting as a key point of contact and
  supporting the smooth delivery of their event.


• Supporting
  local marketing activity, promotional campaigns, wedding fayres, showcases
  and networking events to raise the profile of both hotels.


• Providing
  detailed handovers to the Duty Manager and relevant departments when you
  will not be on-site for an event.


• Following
  up with clients after their event, gathering feedback and identifying
  opportunities for future business.
  
  OUR BENEFITS
  You will have access to a benefits package we believe truly
  works for our people
• 
  
  
  
  
  • Discounted
    hotel room rates for you and your friends & family
  
  
  • An
    extra day's leave for your birthday
  
  
  • Enhanced
    Maternity, adoption & shared parental leave
  
  
  • Course
    Sponsorship
  
  
  • 30%
    F&B discount at RBH hotels
  
  
  • Refer
    a Friend scheme (earn £250 for each referral up to 5 referrals)
  
  
  • Flexible
    working arrangements
  
  
  • Wagestream
    - choose how and when you get paid
  
  
  • Life
    Insurance
  
  
  • Employee
    Assistance Programme
  
  
  • Social
    and wellness events and activities all year round
  
  
  • Free
    meals on duty saving you over £1000 per year
  
  
  • £13.43
    per hour on 40 hour per week contract (equivalent to £27,947.04 per year
  
  
  • And
    much much more!
  
  

And much much more!

• Previous
  experience in groups, events, hotel sales or a similar coordination role.


• Excellent
  organisation and attention to detail, with the ability to manage multiple
  bookings, deadlines and changing requirements.


• Strong
  communication skills and the confidence to work closely with clients,
  local businesses and hotel departments.


• A
  proactive and commercially focused approach, with an interest in
  developing local accounts and generating repeat business.


• A
  calm, solutions-focused attitude when handling last-minute changes or
  resolving potential issues.


• Confidence
  preparing accurate event documentation and communicating detailed
  information clearly.


• A
  visible, hands-on approach, with the flexibility to support occasional
  evening and weekend events.


• A
  collaborative attitude and a genuine commitment to delivering memorable
  experiences for every client and guest.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com