Learning and Development Consultant - Instructional Designer

6-9 Month FTC (Maternity Cover)

Would you like to kick start your career in a supportive, collaborative and innovative company?

Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Learning & Development Team

Softcat's Learning & Development team sits within a wider People & Property department consisting of People Operations, People Business Partners, Reward, Talent Acquisition, Diversity & Inclusion and Employee Engagement. The purpose of the L&D team is to champion a learning culture that empowers employees to reach their potential and drive high performance at Softcat. The L&D team plays an influential part in our business, ensuring that Softcat succeeds through our people.

Success. The Softcat Way.

It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career.

Enabling Sales Excellence through strategic learning and development

About the Role:

This is a hybrid role that combines learning design, stakeholder engagement, performance consulting, facilitation, and coaching to support the development of our sales and sales leadership communities.

As part of our transformation journey, you'll help bring our on-demand Sales Academies to life by designing and developing engaging, high-quality learning content that enables people to perform, grow, and succeed. Working closely with subject matter experts and key stakeholders, you'll shape content briefs and create practical, outcome-focused learning experiences across our sales and sales management programmes. Alongside content development, you'll support wider capability initiatives through strategic partnering, stakeholder management, facilitation, coaching, and performance consulting to help drive business and people outcomes.

As L&D Instructional Designer Consultant , you'll be responsible for:

• Supporting the wider L&D team when needed
• Static and interactive documents, such as PDFs, guides and presentations
• AI-generated videos using Synthesia
• AI scenario practice, including scoping, prompting and build
• Instructional how-to videos using screen recordings
• Videos using user-generated content
• In-person and virtual workshops, including action learning set design

We'd love you to have:

• Strong instructional design experience, with the ability to design clear, practical and outcome-focused learning.
• Experience turning learning briefs, stakeholder input or subject matter expert content into high-quality learning assets that support academy build and delivery.
• Experience building learning content and resources for structured academies, learning pathways or capability programmes.
• Experience using digital learning tools such as Articulate, Synthesia, screen recording software or similar.
• Experience working in a fast-paced business environment, managing competing priorities and delivering multiple projects to tight deadlines.

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working – 3 days in the office and 2 days working from home
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.