This role plays a vital part in ensuring stock availability is optimised, that purchase orders are accurately managed, and stores are fully supported in their day-to-day operations. *Key Responsibilities : * *Reporting & Merchandising Support* * Maintain and update key merchandising reports, including delivery schedules and availability reports.
Liaise with Warehouse, Regional Stores, Retail, and Online teams to ensure accurate and timely stock availability information. * Contribute to maintaining defined availability parameters across channels. * Supporting Merchandiser with ad hoc reporting and analysis when required. *Store Replenishment* * Ensure strong store availability using an AI-driven replenishment and forecasting system (Relex). * Collaborate with Branch Merchandising and Buying teams to facilitate smooth floor plan transitions for seasonal campaigns. * Work with the Merchandiser and Branch Merchandising team to maintain accurate shelf capacity (shelf cap) data. * Support the Merchandiser in achieving seasonal sell-through (ST) targets through effective end-of-campaign stock management. * Regularly walk the shop floor to identify and escalate stock or visual merchandising issues. * Provide timely and professional responses to store queries, ensuring prompt resolution. *Order Management & System Maintenance* * Raise and manage all purchase orders, ensuring accuracy in pricing, quantities, and delivery dates. * Maintain order data to reflect any changes or confirmations from suppliers. * Monitor key dates and lead times to ensure timely stock delivery and accurate reporting. * Support with Warehouse PO queries to ensure a smooth goods in process and supplier compliance. *Supplier & Warehouse Coordination* * Liaise with suppliers for order confirmations, delivery updates, and issue resolution. * Communicate and follow up on failed deliveries, proposing appropriate actions where required. * Raise and track Supplier Compliance Charges and compile relevant data. *Key Accountabilities : * * Support stock availability and minimisation of out-of-stock situations. * Effective communication with suppliers and internal departments. * Accurate and timely placement and management of orders. * System accuracy regarding expected stock and delivery schedules. * Maintain clear documentation of compliance charges and reporting. * Provide administrative support to the wider merchandising team. *Skills & Experience Required : * * Previous experience in a merchandising or retail admin role (preferred). * Strong organisational and time management skills. * High attention to detail and accuracy. * Confident communicator with both internal and external stakeholders. * Proficient in Microsoft Office, especially Excel; experience with Dynamics, Relex or other ordering systems (preferred). * Ability to work in a fast-paced environment and manage multiple priorities. *Personal Attributes : * * Proactive and solution-focused. * Team player with a collaborative mindset. * Positive, can-do attitude. * Commercially aware with a customer-first approach. We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation.
We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
Merchandising Assistant • London, London, United Kingdom
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