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CLARKSON PLC
Billing SupervisorCLARKSON PLC • Ipswich, GB
Billing Supervisor

Billing Supervisor

CLARKSON PLC • Ipswich, GB
17 days ago
Job type
  • Full-time
Job description

Role Summary

As Billing Team Lead, you will be responsible for the accurate and timely delivery of billing activities across the business whilst supporting the day-to-day coordination of billing operations. This is a hands-on role, combining transactional billing responsibilities with oversight of billing processes, stakeholder management and continuous improvement initiatives.

What you’ll be doing

  • Prepare, review and process customer invoices accurately and within agreed deadlines.
  • Review supporting documentation and contractual information to ensure billing accuracy.
  • Check Shipbroker recaps (contracts) to ensure accurate fixture creation in GAIN.
  • Check owners' and charterers' invoices for accuracy prior to creating invoices in GAIN.
  • Review freight payments and associated paperwork.
  • Prepare and raise invoices in GAIN in accordance with contractual and operational requirements.
  • Process invoice amendments, adjustments and credit notes where required.
  • Investigate and resolve billing discrepancies and queries.
  • Support month-end billing activities and reporting requirements.
  • Reconcile billing information and maintain accurate financial records.
  • Coordinate daily billing activities and assist with the prioritisation of team workloads.
  • Act as a point of contact for billing-related queries and provide support to colleagues.
  • Build relationships with brokers, operations teams and finance stakeholders to resolve issues efficiently.
  • Ensure compliance with internal controls, company policies and regulatory requirements.
  • Assist with audit requests and provide supporting documentation as required.
  • Identify opportunities to improve billing processes, controls and efficiencies.
  • Produce billing reports and management information as required.
  • Provide cover for treasury and credit control functions
  • Additional / ad hoc duties as required to meet the needs of the business.

What we’re looking for

We invite applications from candidates who can demonstrate:

  • Drive and self-motivation, with the desire and commitment to succeed, deliver excellence and make positive change;
  • Relationship building, with excellent interpersonal skills and the ability to quickly build rapport;
  • Collaboration, able to work well with others across diverse backgrounds to share information, develop skills, and deliver results;
  • Resilience with the ability to persist and adapt;
  • Smart problem-solving and analytical abilities, with a curious and inquisitive mind, and an openness to new ideas;
  • Professional integrity and a respect for company values.

Other requirements

  • Minimum 3 years' experience in Billing, Accounts Receivable, Finance Operations or a similar finance function.
  • Strong understanding of invoicing, reconciliations, billing controls and multi-currency transactions, with experience using ERP/finance systems and Excel.
  • Excellent organisational, communication and stakeholder management skills, with the ability to work accurately under pressure and meet deadlines.
  • Understanding of KYC requirements and experience working within a controlled and regulated business environment.

Desirable

  • Previous experience in a Team Lead, Senior Billing or Supervisory role.
  • Experience using Workday or similar finance systems.
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Billing Supervisor • Ipswich, GB

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