Steeped in history and situated in the heart of Belgravia, The Pembroke stands apart as a unique club for Londoners. From the spirit of our members to the splendour of our events, we are a home for eclectic and excellent living. A place to eat, drink, dance and meet, The Pembroke opens its doors to those who wish to fill their world with the finest experiences, from cocktails to culture, billiards to business.
ROLE OVERVIEW
To further elevate and enhance our operations, we are seeking an accomplished Waiter to contribute and deliver on the club's success, providing exceptional experiences for our members.
The ideal candidate is polished, attentive, and service driven. This role is central to delivering a refined and seamless dining experience, combining technical service skills with genuine, intuitive hospitality and high level of personalisation.
The successful candidate will take ownership of their section, building rapport with members while ensuring every aspect of service is executed to the highest standard. A strong understanding of food and beverage, paired with discretion and professionalism, is essential in maintaining the elevated yet personable atmosphere of the club.
RESPONSIBILITIES
Deliver exceptional, personalised table service to members and their guests
Take accurate food and beverage orders, demonstrating strong product knowledge and confidence
Manage a designated section, ensuring smooth, attentive, and well-paced service throughout
Present menus, provide personalised recommendations, and guide members through the dining experience
Liaise effectively with the kitchen, reception and bar to ensure timely and accurate delivery of orders
Maintain impeccable table presentation, including mise en place, clearing, and resetting
Anticipate member needs and respond promptly with discretion and professionalism
Handle billing and payments accurately using POS systems
Support junior team members during service
Ensure the restaurant environment remains clean, organised, and aligned with club standards
Uphold all health, safety, and hygiene regulations
Contribute to a positive, collaborative team environment
REQUIREMENTS
Proven experience as a waiter in a high-end restaurant, hotel, or private members' club
Strong knowledge of food, wine, and beverage service
Excellent communication and interpersonal skills
Confident, professional, and guest-focused approach to service
Ability to manage a section independently in a fast-paced environment
Impeccable grooming and presentation
High attention to detail and commitment to service excellence
Positive attitude with a proactive and team-oriented mindset
Ability to remain calm and efficient under pressure
Flexibility to work evenings, weekends, and late shifts
Understanding of service etiquette within a luxury or members' environment
WHAT WE OFFER
Best-in-class salary
Family meal on shift
Industry-leading Learning & Development opportunities
Pension scheme - including employer contributions.
Annual staff award ceremony and party
More benefits to be set up as we open
Waiter - London • London (Greater), London (Greater), United Kingdom
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