Talent.com
GoodOaks Homecare
Operations DirectorGoodOaks Homecare • England, United Kingdom
Operations Director

Operations Director

GoodOaks Homecare • England, United Kingdom
7 days ago
Job type
  • Full-time
Job description
Help make ageing well at home the new norm GoodOaks is a values-led homecare franchise on a mission to change what growing older looks like. Across 35 locations, our franchise partners deliver outstanding care in their own communities – and we have big plans to scale our impact across the country. That kind of growth doesn’t happen on its own. It needs stronger systems, deeper support, and sharper operational execution. It needs someone who can make the right things actually happen, everywhere, consistently. That’s where you come in. The role We’re looking for an Operations Director to lead the performance and effectiveness of our franchise network. This isn’t a purely strategic role, and it isn’t a purely operational one. It sits squarely in the middle. You’ll be the integrator of the business – connecting strategy to execution, aligning teams, and owning the core drivers of franchise success: performance, recruitment, franchisee support, operational systems, and financial discipline, working alongside our specialist compliance and marketing leads. You’ll be equally at home zooming out to shape how we scale, and zooming in to fix what’s not working in a single office. What you’ll own ▪ Network performance – Drive results across the network, support franchisees to grow sustainably and profitably, and spot underperformance early so you can step in before it becomes a problem. ▪ Franchise partner relationships – Build trusted, honest relationships with franchise partners, balancing genuine support with the challenge that helps them raise their game. ▪ Recruitment & capacity – Lift recruitment performance across the network and shorten the time it takes new offices to reach capacity and break-even. ▪ Systems & scalability – Put scalable systems and processes in place, and standardise the best practices that already work well somewhere in the network. ▪ Financial discipline – Strengthen commercial understanding among franchise partners and sharpen how KPIs are used and reported. ▪ Internal alignment – Keep central teams and the franchise network pulling in the same direction, in close partnership with our quality and marketing leads. What success looks like ▪ Franchise partners reaching break-even faster ▪ Higher revenue and profitability per location ▪ Franchise partners who feel genuinely well supported ▪ Stronger, more consistent operations across the board ▪ Clear, visible momentum toward 70 locations About you You’ve earned your stripes in complex, multi-site or franchise operations. You think strategically but you execute in the detail. You build relationships people trust, and you’re comfortable holding others – and yourself – to account. Above all, you want your work to matter, and you’re drawn to a business built around a mission worth caring about. Why this role matters This is a pivotal role in the next stage of GoodOaks’ growth. Get it right, and you’ll help build a network that delivers consistently excellent care, supports its franchise partners properly, and sets a new standard for homecare in this country. What we offer ▪ Competitive salary, reviewed in line with experience, plus real incentives and travel expenses across the network ▪ Genuine flexibility – a hybrid role built around where the work is, not where a desk is ▪ A seat at the table during a defining stage of the business, reporting directly to the Founder ▪ A values-led team that cares about doing right by its franchisees, their carers, and the people they support ▪ A hybrid role, combining 2–3 days per week in the National Office with remote work and time spent with our franchise partners Ready to help shape the next chapter? We’d love to hear from you.
Create a job alert for this search

Operations Director • England, United Kingdom

Similar jobs

Leisure Operations Director - Multi-Site Growth & Impact

Horizon Leisure CentresEngland, GB
Full-time

Horizon Leisure Trust is seeking an exceptional Head of Leisure to join our Senior Leadership Team in Havant, Hampshire.This senior role involves leading operational delivery across multiple leisur... Show more

 • Promoted

Strategic Operations Director | Education Catering Leader

WSH GroupEngland, GB
Full-time

WSH Group is seeking an Operations Director based in North East England.This role involves delivering against key performance indicators, managing client relationships, and maintaining a commercial... Show more

 • Promoted

Operations Director - North England - £Highly Attractive Salary

Harrison Scott AssociatesEngland, GB
Full-time

Our client is a long-established, reputable print and packaging business based in the North East of England.They are committed to quality, sustainability, and continuous innovation, and seek a seni... Show more

 • Promoted

Director of Operations

COREcruitment LtdEngland, GB
Full-time

Operations Director – Bar & Food Operations.A senior leadership role within a fast‑growing hospitality business with clear expansion plans for 2026 and 2027.Currently operating three sites, with mu... Show more

 • Promoted

National Field Operations Director

Page ExecutiveEngland, GB
Full-time

Page Executive is seeking a proven operational leader to head a national field-based engineering and service operation.You will develop and execute the operational strategy to support growth, drive... Show more

 • Promoted

Operations Director (Delivery)

Camino SearchEngland, GB
Full-time

Get AI-powered advice on this job and more exclusive features.This range is provided by Camino Search.Your actual pay will be based on your skills and experience — talk with your recruiter to learn... Show more

 • Promoted

Operations Director - Gym Chain, Lead Multi-Site Growth

Love Recruitment LtdEngland, GB
Full-time

A leading fitness chain in the UK seeks an Operations Director to oversee day-to-day operations across gyms.This role involves managing regional teams, driving operational standards, and ensuring b... Show more

 • Promoted

Director of Operations

Wynne ConsultingEngland, GB
Full-time

The ideal candidate is a highly analytical leader who will join our senior management team.You will be responsible for leading the company's day-to-day business operations (managing the company bud... Show more

 • Promoted

Deputy Director of Operations

Consortio RG LtdEngland, GB
Full-time

Our client is a well-established international shipping company operating a modern dry bulk fleet with a strong reputation for operational reliability and commercial performance.With continued grow... Show more

 • Promoted

RevOps Director: Align & Scale Revenue

YOOBICEngland, GB
Full-time

A leading AI-powered platform based in the UK seeks a Director of Revenue Operations to drive revenue efficiency and optimize processes within a B2B SaaS environment.This strategic role requires ex... Show more

 • Promoted

Director of Technical Operations

Allerton Bishop SearchEngland, GB
Full-time

Allerton Bishop is supporting a leading pharmaceutical organisation in the search for a.Director of Technical Operations.Director of Technical Operations.EMEA region for R&D and manufacturing teams... Show more

 • Promoted

Director of Operations (FM & Workplace Services)

CanopyEngland, GB
Full-time

Director of Operations (FM & Workplace Services).Director of Operations (FM & Workplace Services).This range is provided by Canopy.Your actual pay will be based on your skills and experience — talk... Show more

 • Promoted

Director of AI Operations

Global University SystemsEngland, GB
Full-time

Global University Systems (GUS) is a leading international education group dedicated to transforming lives, careers, and society through inclusive and innovative learning.With a network of 31 insti... Show more

 • Promoted

Operations Director: Transform & Scale Manufacturing

Butler Rose LtdEngland, GB
Full-time

Butler Rose Ltd is supporting a well-established manufacturing business in South Devon to recruit an Operations Director.The role oversees operations, production and supply chain, delivering safe, ... Show more

 • Promoted

Director of Large-Scale Retail Operations

DHL Supply ChainEngland, GB
Full-time

DHL Supply Chain in the UK is seeking an Operations Director to shape and lead the most complex retail supply chains.You will oversee multi-site warehousing, fulfilment and planning, delivering per... Show more

 • Promoted

Strategic Operations Director

Harrison Scott AssociatesEngland, GB
Full-time

Harrison Scott Associates is seeking a strategic management professional for a senior role within the print and packaging sector in the United Kingdom.The position requires leading a large team and... Show more

 • Promoted

Operations Director

Fawkes & ReeceEngland, GB
Full-time

Fawkes & Reece are representing a leading Tier 1 MEP contractor, seeking an experienced Building Services Operations Director to join their senior leadership team in London.This is a strategic lead... Show more

 • Promoted

Director of Global Credit Operations

OCR AlphaEngland, GB
Full-time

A leading credit firm in London is seeking a Credit Operations Director to oversee its liquid credit business across multiple global offices.This senior management position involves steering strate... Show more

 • Promoted

Pubs Operations Director

COREcruitment LtdEngland, GB
Full-time

Operations Director – Smaller Pub Company (£110k‑£130k).Location: London (Must live within the M25).Only apply if you are in an OD role at the moment.A fantastic opportunity has arisen for an exper... Show more

 • Promoted

Director of Revenue Operations

YOOBICEngland, GB
Full-time

Director of Revenue Operations at YOOBIC.Join to apply for the Director of Revenue Operations role at YOOBIC.YOOBIC is an AI‑powered frontline employee experience platform.Our mobile app gives busi... Show more