Are you working in Property and looking to develop your expertise East Sussex County Council may have an opportunity for you.
As a forward-thinking local authority committed to achieving net-zero carbon emissions and delivering excellent customer service we support our sites and clients in managing maintenance responsibilities and resolving issues effectively.
This role supports the administration of team workflows liaising with contractors and customers to ensure maintenance queries are handled efficiently. It requires proficiency in Microsoft Office programmes along with strong communication skills across email Microsoft Teams and telephone. The ability to work to deadlines as part of a team will be key.
An understanding of property and building maintenance would be useful; however full training will be provided. This role offers a strong foundation for a career in property with a supportive team environment and with the benefits of hybrid working.
The Asset Management and Performance Team is focussed on improving the operation of the Councils property assets by leading on new projects to enhance the operation of our premises. The team maintain policy as well as property information and facilitate collaboration with both internal and external stakeholders. The whole team sits at the front of the councils key strategic insight and pursues opportunities to maintain and improve the councils premises portfolio for new requirements and its ever-evolving function.
This role supports the Property Service Hub Team managing and coordinating queries from internal and external customers across a broad range of property services. It involves working closely with both internal teams and external contractors who deliver these services.
The primary responsibility is to accurately log and allocate work requests to the appropriate team or contractor while ensuring customers are kept informed of the progress.
Key requirements include proficiency in Microsoft Office programmes and database systems strong communication skills across email Teams and telephone and the ability to work collaboratively to meet deadlines.
We are looking for candidates with:
Customer service skills.
Competent and accurate computer skills
Ability to converse at ease with customers and provide advice in accurate spoken English
Ability to work on own initiative and problem solve
Working knowledge of Microsoft Office (in particular Outlook Word and Excel).
Ability to plan and organise a varied workload on occasion working to short deadlines.
Please download the Job Description and Person Specification for more information.
To apply for this role please follow the Apply Now button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience education or personal interests.
For guidance on how to write an application see our how to apply pageand our statement on the use of AI.
Interviews will take place via Microsoft Teams on Wednesday the 26th August. If you are unavailable on this date do let us know and we may be able to schedule an alternative date to interview you. Candidates who meet certain criteria are given priority when we shortlist. See our priority status pagefor details.
Required Experience:
Unclear Seniority
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