VIP Restaurant Host

If you have experience in VIP hospitality and a passion for delivering exceptional guest experiences, this is an exciting opportunity to work within one of football's most prestigious hospitality environments. We're looking for confident, professional individuals who thrive in premium guest-facing roles and take pride in creating memorable experiences for every guest. The Role As a VIP Restaurant Host at Bagatelle, Chelsea FC, you will play a key role in delivering an exceptional arrival and dining experience for our members and VIP guests. As the first point of contact, you will provide a warm, professional welcome while helping to create the high standards of service and hospitality synonymous with Chelsea FC's premium hospitality offering. This is an exciting opportunity for a hospitality professional who thrives in a luxury, guest-focused environment and is passionate about creating memorable guest experiences. The Responsibilities Deliver a warm, professional and personalised welcome to all guests, ensuring an exceptional first impression. Manage restaurant reservations and guest bookings using SevenRooms or a similar CRM and booking platform. Coordinate guest arrivals, table allocations and waitlists to maximise the flow and efficiency of service. Build positive relationships with members, VIPs and regular guests, recognising and anticipating individual preferences whenever possible. Liaise effectively with management, kitchen and service teams to ensure a seamless guest journey. Handle guest enquiries and requests with confidence, discretion and professionalism. Maintain accurate reservation records and guest information in line with company policies and data protection requirements. Support the delivery of a premium hospitality experience that reflects the standards of Chelsea FC and Legends Global. Remain calm, organised and solution-focused during busy service periods and high-profile events. Exercise the highest level of confidentiality and discretion when interacting with high-profile members, VIPs, VVIPs and their guests. What we're looking for Previous experience as a Restaurant Host, Reservations Coordinator or a similar premium hospitality role. Experience using SevenRooms or a comparable reservations and guest management system. A naturally warm, confident and engaging personality with outstanding communication skills. Highly organised, detail-oriented and able to remain calm and professional in a fast-paced environment. A polished and professional appearance, with a strong understanding of discretion, confidentiality and luxury guest service standards. What's in it for you? 💸 Competitive Rate of Pay – Earn a strong hourly rate for your work. ⏰ Flexible Working – Choose shifts that fit around your lifestyle and commitments, helping you maintain a great work-life balance. 📅 Weekly Pay – Get paid every week for the shifts you’ve worked. 🎉 Sociable Workforce – Join a diverse and friendly team from across the city. Our casual workforce forms the heart of what we do – it’s a great environment to meet people, make friends, and be part of exciting live events. 🚀 Opportunities to Grow – Gain valuable experience in the live events industry and access to opportunities across Legends Global. Recruitment Process Outlined 1st Stage - Interview at the Venue with Head of Hospitality and Event Manager Any work will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role. Inclusive Workplace At Legends Global , we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs. If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.