Job Description
Overview
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Are you looking for a position where you can use your negotiation and decision-making skills? Would you like to make a difference to the customer experience by doing the right thing when the customer needs you most?
Responsibilities
The role:
OurVehicle Damage Advisorsare part of the Total Loss Team. This role will involve working with our customers to find the right solutions for them by demonstrating our values and work principles, and those of Aviva.You will provide solutions to our customers that are accurate, fair, efficient, and compassionate after the total loss of their vehicle.
The Solus team work together to create a supportive and collaborative environment, which focuses on the customer and what matters to them. No two customers are the same and our focus on 'getting people back to normal' is at the heart of what we do.
Qualifications
Essential Qualifications & Accreditations:
Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?
We have so much to offer when it comes to being a Solus colleague:
At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need.
We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. xwwtmva
Ready to join us? Apply online today, and our team will be in touch within 14 days.
Total Loss Desk Based Engineer (Fixed Term 12 months) • Norris Hill, Leicestershire, United Kingdom
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