Global Head of Surveillance Oversight

JOB TITLE: Global Head of Surveillance Oversight

LOCATION(S): London

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About this opportunity

The Global Head of Surveillance Oversight is accountable for providing independent second line oversight of Lloyds Banking Group's global Surveillance framework, supporting the effective governance and management of Market Abuse risks across all markets, products and regions.

Sitting within 2LoD Conduct & Compliance, the role sets oversight expectations for Surveillance, supports ownership of the Group Market Conduct Policy as it relates to Surveillance, and provides credible challenge to first line activity. The role acts as the firm's senior 2LoD authority on Surveillance matters, applying sound regulatory judgement and influencing outcomes across the business.

What you'll be doing:

• Lead independent second line oversight of the global Surveillance framework, ensuring it remains effective, proportionate and aligned with regulatory requirements across all regions and asset classes.
• Own and maintain the Market Conduct Policy and associated standards as they apply to Surveillance, ensuring continued alignment with supervisory expectations, regulatory change and evolving business activity.
• Oversee Surveillance performance through senior governance forums, including review of management information, thematic outcomes, assurance results and progress in addressing identified risks.
• Act as the senior 2LoD point for Surveillance‑related matters, applying regulatory judgement to alert outcomes, near misses and STOR submissions and supporting appropriate governance outcomes.
• Provide strategic oversight of Surveillance coverage across trading activity and communications, ensuring monitoring remains appropriate as products, markets and technologies evolve.
• Design and lead Compliance Assurance and independent testing over Surveillance controls, assessing design and operating effectiveness and driving clear, risk‑based improvements.
• Advise senior management and committees on emerging regulatory developments and Market Abuse risks, while building strong relationships across Compliance, Risk, Technology and Front Office teams to support effective outcomes.

We're transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We're growing, and we'd love you to be part of the journey.

What we're looking for:

We're looking for a senior Compliance leader with deep Market Abuse expertise and a consistent track record of providing second line oversight in a Global Markets or investment banking environment.

You’ll bring at least 8 years’ relevant experience overseeing Surveillance or comparable monitoring frameworks, with strong exposure to governance, assurance activity and issue management, alongside experience owning or overseeing global policies and standards. You’ll be comfortable engaging with executive‑level collaborators and applying sound regulatory judgement in complex scenarios.

Strong communication skills, resilience and the ability to balance independence with constructive challenge are critical, alongside a leadership mentality capable of shaping and sustaining a global Surveillance Oversight capability.

And any of these would be great:

• Experience establishing, scaling or enhancing a global Surveillance Oversight or Market Abuse governance framework.
• Involvement in STOR governance, near‑miss reviews or regulatory engagement linked to Market Abuse or Surveillance effectiveness.
• Experience working alongside Surveillance technology, data or model governance teams, without needing to be a technical specialist.
• Strong presentation skills and experience chipping in to senior governance committees, risk forums or regulatory reviews.
• An inclusive leadership style that encourages constructive challenge, collaboration and psychological safety.
• A proven track record of delivering high‑quality, well‑evidenced outcomes, with clear documentation and audit trail to support key regulatory and governance decisions.

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

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