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Baker Harding
Service Experience ColleagueBaker Harding • Leeds, West Yorkshire, UK
Service Experience Colleague

Service Experience Colleague

Baker Harding • Leeds, West Yorkshire, UK
6 days ago
Salary
£12.71 hourly
Job type
  • Permanent
Job description

Service Experience Colleague - LeedsWe are looking for a Service Experience Colleague to join a brilliant team based in Leeds. The contract is temporary with a view to becoming permanent, for the right person.

The hours are 37.5 each week. This is a shift-based role based across core hours of 08:00-21:00 5 from 7 shiftpattern. The team operates a rota based on working alternate weekends with the benefit of additional days off midweek. There are two different shifts, Monday to Saturday. 0800-1600 and 13:00-21:00. When working Sunday, the working hours are 0900-1700. We are looking for people who can be flexible on the days they work as occasionally shifts will need to be changed to ensure sufficient cover is maintained.

This team has experienced rapid growth in recent years and enjoys some of the most prestigious clients. As such, they are looking for likeminded colleagues to work alongside our existing service experience colleagues who monitor and influence the flow of customer parcels throughout the network, liaising with our third-party partners and internal business units to ensure a seamless and timely service is delivered.

What youll be doing

  • Ensuring parcels flow end to end on-time for collection and returns, using vehicle tracking technology.
  • Resolving issues and eliminating the impact to the customer
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Service Experience Colleague • Leeds, West Yorkshire, UK

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