Planning Manager

Can you turn complex data into smart workforce decisions? Do you thrive in a fast-paced operation where planning makes all the difference? Ready to shape the resource strategy behind a growing retail logistics contract?

We are looking for a Planning Manager to join our The Entertainer site in Banbury. You will play a pivotal role in supporting growth and operational excellence across The Entertainer contract. Reporting to the Site Manager, you'll be responsible for developing and executing the resource planning strategy, ensuring the operation has the right people, in the right place, at the right time. Working closely with Operations, Finance, HR, and senior stakeholders, you'll use data-driven insights to optimise labour planning, drive efficiencies, and support business performance.

This is a full-time, permanent role, working predominately Monday to Friday, 07:30 to 16:00. There will be a requirement to be flexible on occasion.

Pay, benefits and more:

We’re looking to offer a salary of up to £49,889 per annum and 33 days annual leave (including bank holidays). Your benefits package includes flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Develop and deliver resource planning strategies that support changing business demands, operational performance, and future growth
• Analyse operational data, headcount, labour costs, and productivity trends to identify opportunities for cost savings and efficiency improvements
• Produce and manage regular forecasting, management information, reporting, and planning models for key stakeholders
• Lead workforce planning for peak trading periods, holiday management, absence forecasting, and agency resource requirements
• Partner with Operations, Finance, and HR teams to ensure resource plans align with business objectives, budgets, and KPI targets

What you need to succeed at GXO:

• Proven experience in resource planning, workforce management, or operational planning within a fast-paced logistics, retail, or distribution environment
• Strong analytical skills with the ability to interpret complex data and provide actionable business insights
• Advanced Microsoft Office skills, particularly Excel, with experience producing reports, forecasts, and planning models
• Excellent stakeholder management, communication, and influencing skills with the ability to build effective working relationships
• Experience leading and developing people, managing change, and working accurately under pressure while maintaining attention to detail

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are an Armed Forces friendly organisation and Disability Confident Leader as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement