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McCarthy & Stone
House ManagerMcCarthy & Stone • Nottingham, UK
House Manager

House Manager

McCarthy & Stone • Nottingham, UK
11 days ago
Salary
£22.00 hourly
Job type
  • Part-time
Job description

House Manager – Retirement Living
Location:
Wisteria Place, estate in Bulcote, Nottinghamshire
Hours: 30 hours per week (Monday to Friday, all year round)
Salary:
£22, 557.60 ACTUAL per year plus benefits and bonus

We do not currently offer sponsorship — applicants must have the right to work in the

Make a Difference Every Day

Are you passionate about delivering exceptional customer service?
Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation?

McCarthy Stone, the UK’s leading retirement living provider, is looking for a House Manager to lead our estate in Bulcote, Nottinghamshire.

Why Work with McCarthy Stone?

We offer a rewarding role with a range of employee benefits, including:

  • Group personal pension and life assurance
  • Employee Assistance Programme
  • Flexible working hours
  • Work in beautiful surroundings
  • Generous annual leave (25 days, rising to 28 days) plus bank holidays
  • Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)

Role Overview – House Manager

As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents.

Key responsibilities include:

  • Welcoming new homeowners and helping them settle into their new homes
  • Providing a front-of-house service and engaging warmly with all visitors
  • Being the first point of contact for residents and offering assistance, guidance, or support
  • Managing supplier relationships to ensure smooth day-to-day operations
  • Acting as the face of McCarthy Stone for homeowners’ families and friends
  • Handling resident concerns with sensitivity, confidentiality, and respect
  • Overseeing estate management, including communal areas, gardens, and grounds
  • Supporting the development of a strong community through organising social events and regular resident meetings
  • Ensuring compliance with all Health and Safety requirements

About You – What We’re Looking For

We’re looking for someone who:

  • Has excellent communication skills and a proactive attitude
  • Has previous experience in a customer-facing or service management role
  • Demonstrates professionalism and a commitment to high-quality service
  • Enjoys variety and takes initiative in a busy environment
  • Can solve problems effectively and remain calm under pressure
  • Is comfortable using Microsoft Word, Outlook, and other basic digital tools
  • Has an awareness of basic Health and Safety (training will be provided)
  • Holds or is willing to obtain first aid qualifications (training provided)
  • Experience in property management is an advantage
  • Enjoys organising events

Training & Development

You’ll receive full support and professional training through our in-house development programmes, which include:

  • First Aid certification
  • Dementia Friends training
  • Workplace safety courses
  • Ongoing development and progression support

Apply Now

If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact — we’d love to hear from you.

Applications are reviewed as soon as they’re received. We may appoint before the closing date, so early application is encouraged.

Please note:
McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds.
We do not currently offer sponsorship — applicants must have the right to work in the UK.

#LI-GM1

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House Manager • Nottingham, UK

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