Talent.com
ACS Recruitment Solutions
HelpDesk Infrastructure EngineerACS Recruitment Solutions • Northampton, ENG, GB
HelpDesk Infrastructure Engineer

HelpDesk Infrastructure Engineer

ACS Recruitment Solutions • Northampton, ENG, GB
18 days ago
Job type
  • Full-time
Job description

Job Description

Helpdesk Infrastructure Engineer\n
\n
Northampton (Need to be a car driver)\n
\n
£35,000 - £40,000 (depending on experience)\n
\n
Full time: Monday to Friday, 9:00am – 5:30pm (37.5 hours per week)\n
\n
ASAP Start \n
\n
\n \n
\n
About Us\n
\n
\n We are a friendly and growing team, offering a great opportunity for an IT professional to develop their career while working with a wide range of customers and technologies.\n
\n
\n \n
\n
The Role\n
\n
\n We are seeking a Helpdesk Infrastructure Engineer to join a supportive and forward-thinking IT team. This is an excellent opportunity for an IT professional to expand their technical knowledge while working with a diverse range of systems, customers, and technologies.\n
\n
\n The successful candidate will provide day-to-day technical support, helping customers resolve issues and ensuring their IT environments continue to operate effectively. The role will cover a variety of technologies, including Microsoft 365, Azure, Windows Server, networking, and cloud-based solutions.\n
\n
\n The position will involve delivering support remotely, with occasional travel to customer locations to assist with on-site technical requirements.\n
\n
\n \n
\n
Key Responsibilities\n
\n
\n
    \n
  • Provide IT support by phone, email, and remote access.
    • \n
  • Troubleshoot and resolve technical issues.
    • \n
  • Support customer computers, servers, networks, and cloud systems.
    • \n
  • Install and configure hardware and software.
    • \n
  • Maintain accurate records of work completed.
    • \n
  • Create and update technical documentation.
    • \n
  • Carry out occasional on-site customer support.
    • \n
\n
\n
About You:\n
\n
\n We are looking for an experienced IT support professional with:\n
\n
\n
    \n
  • 3+ years’ experience in an IT support or infrastructure role.
    • \n
  • Strong troubleshooting, problem-solving, and communication skills.
    • \n
  • A customer-focused approach with the ability to work independently and as part of a team.
    • \n
  • A full UK driving licence and access to a vehicle.
    • \n
Experience with the following technologies is required:\n
\n
\n
    \n
  • Windows Server, Active Directory, Group Policy, DNS, DHCP, Networking, and VPNs.
    • \n
  • Remote Desktop Services, Microsoft 365, Azure, Intune, and Defender.
    • \n
Experience with firewalls, switches, servers, storage, virtualisation, and Microsoft certifications (AZ-900/AZ-104) would be advantageous. Knowledge of mobile devices and Mac, iOS, Android, or Linux environments would also be beneficial.\n
\n
\n \n
\n
Benefits include:\n
\n
\n
    \n
  • Competitive salary based on experience.
    • \n
  • 25 days holiday plus bank holidays.
    • \n
  • Extra holiday day after 3 years’ service.
    • \n
  • Pension scheme.
    • \n
  • Free parking.
    • \n
  • Office snacks and drinks.
    • \n
After successful completion of probation:\n
\n
\n
    \n
  • Hybrid working available (up to 2 days per week).
    • \n
  • Private medical cover.
    • \n
  • Healthcare cash plan.
    • \n
  • Performance bonus scheme.
    • \n
  • Opportunity to join weekend support.
    • \n
Create a job alert for this search

HelpDesk Infrastructure Engineer • Northampton, ENG, GB

Similar jobs

Installation Engineer

Spire Recruitment LtdNorthampton, ENG, GB
Full-time

Job Role: Alarm EngineerLocation: Northamptonshire and surrounding areasSalary: £30,000 - £32,000 per annum (negotiated on experience)Hours: 40 hours over Monday - FridayThe Role:The in... Show more

 • Promoted

Helpdesk Manager: Microsoft 365, Azure & Zoho CRM

Portman Asset Finance Ltdnorthampton, england, United Kingdom
Full-time

Northampton, United Kingdom | Posted on 22/05/2026.We are looking for an experienced and proactive.IT helpdesk function and ensure the smooth day‑to‑day operation of business‑critical systems acros... Show more

 • Promoted

IT Infrastructure Engineer

Rodericks Dental Partnersnorthampton, england, United Kingdom
Temporary

IT Infrastructure Engineer Fixed Term Contract - 9 Months.Location: Grange Park, Northampton.At Rodericks Dental Partners, Your Smile Matters Too.We care just as much about our people as we do abou... Show more

 • Promoted

Technical Lead Engineer(AWS, Cloud)

Natoboticsnorthampton, england, United Kingdom
Full-time

Job Title: Technical Lead Engineer ( AWS, Cloud).Job Type: Hybrid- 3 days on-site.Minimum 6-8 years of experience working as AWS Big Data Developer.AWS services – Glue, Cloud formation, Lake Format... Show more

 • Promoted

Solution Architect (OT Infrastructure)

Broster Buchanannorthampton, england, United Kingdom
Full-time

We have a requirement at one of our main customers for a Solutions Architect to work on some projects with an OT infrastructure bias.Duration of 9 months, ideally with a start late Jan/Feb 2026.Arc... Show more

 • Promoted

Multisite IT Field Support Engineer – Onsite Tech (NRW)

KDR Recruitment USAnorthampton, england, United Kingdom
Full-time

Unknown company in the NRW region seeks an IT Field Support Engineer to deliver hands-on, onsite IT support across multiple sites in Germany.The role involves hardware deployments, troubleshooting,... Show more

 • Promoted

Linux Software Engineer — UK Traffic Systems

SWARCO ITSleicester, england, United Kingdom
Full-time

Join SWARCO ITS in Leicester as a Linux Software Development Engineer, focusing on the UK's traffic light controller.You'll develop software in an agile environment, enhancing and designing applica... Show more

 • Promoted

AWS Architect

Synaprinorthampton, england, United Kingdom
Full-time

Location: Northampton, England, United Kingdom.Contract (Inside IR35) – 6 month initial term.Seniority level: Mid‑Senior level.Responsibilities: Support the ongoing transformation and migration of ... Show more

 • Promoted

Senior Highway & Infrastructure Engineer | Flexible Hours

Tetra Tech, Inc.leicester, england, United Kingdom
Full-time

A global engineering firm is seeking a full-time Highway/Civil Engineer in Leicester.The role involves designing and managing infrastructure projects, including drainage schemes.Candidates should h... Show more

 • Promoted

Senior DevOps Engineer - Azure, Kubernetes & CI/CD

hackajobleicester, england, United Kingdom
Full-time

A leading retail company in Leicester is seeking a Senior DevOps Engineer to automate development and deployment processes.The ideal candidate will have substantial experience with CI/CD pipelines,... Show more

 • Promoted

Hybrid Cloud Architect — Azure or AWS: Lead & Innovate

IBMleicester, england, United Kingdom
Full-time

A leading technology consultancy in the United Kingdom is seeking IT Architects to lead the design and implementation of hybrid cloud application modernization projects for public sector clients.Th... Show more

 • Promoted

Cloud-Native MLOps Engineer | Kubernetes & ML CI/CD

Virgule International Limitedleicester, england, United Kingdom
Full-time

Experience working with container orchestration platforms (e.Kubernetes) with production deployments.Cloud-native ML deployment experience using platforms such as SageMaker, Azure ML, and Vertex AI... Show more

 • Promoted

Infrastructure Engineer

La Fosseleicester, england, United Kingdom
Full-time

I'm looking for an experienced.You’ll be responsible for supporting and maintaining a diverse mix of on‑premise and cloud technologies and helping to drive improvements across our IT estate.If you ... Show more

 • Promoted

Senior.NET Engineer - Cloud, APIs & Architecture

Bright Horizons UKnorthampton, england, United Kingdom
Full-time

A leading education provider based in the UK is seeking a Senior Software Engineer to spearhead the design and development of enterprise-grade applications.NET developer with over 5 years in Micros... Show more

 • Promoted

Cloud & AI System Engineer

Audi Revolut F1 Teambicester, england, United Kingdom
Full-time

We are seeking an experienced Cloud & AI System Engineer to join our high-performance IT Infrastructure team.This position for the Audi Revolut F1® Team is based at Audi Motorsport Technology Centr... Show more

 • Promoted

Azure Cloud Security Architect & DevSecOps Leader

Hastings Directleicester, england, United Kingdom
Full-time

Hastings Direct is looking for a Principal Security Engineer to lead security engineering and guide teams on best practices.The role requires extensive IT security experience in an agile environmen... Show more

 • Promoted

Remote-First AI-Led Cloud Architect (Senior)

Wedo Technology Solutions Ltd.northampton, england, United Kingdom
Remote
Full-time

Senior Software Architect to own the technical execution of a greenfield platform transformation.This remote‑first role (UK) offers visibility across software, hardware and platform teams and the a... Show more

 • Promoted

Snr DevOps Engineer

hackajobleicester, england, United Kingdom
Full-time

Azure DevOps, Artifacts, Boards, CI/CD pipelines (YAML), Repositories.Next Ltd to connect them with exceptional tech professionals for this role.Next Technology is looking for Senior DevOps Enginee... Show more

 • Promoted

Senior Infrastructure Engineer - Up To £60,000 A Year - Remote

Hamilton BarnesOadby And Wigston, United Kingdom Of Great Britain And Northern Ireland, UK
Remote
Full-time

This role involves providing 3rd line support, project delivery, and technical ownership of solutions in both public and private sectors. Show more

 • Promoted

Senior Full-Stack Engineer: Platform & Integrations

United States Digital Space LLCleicester, england, United Kingdom
Full-time +1

Senior Platform Engineer, Workday Extend & Integrations.At the company, our purpose is to serve and connect.We aim to achieve this by cultivating a work environment where all team members belong an... Show more