Help shape our product and create a great experience for our players.
Why this role exists
Match Bingo has a live product, UK licences, and fresh investment to support the next stage of growth. We have a talented engineering team building the platform, a growth team bringing players in, and a data team helping us understand how the business is performing. We're looking for a Product Manager to help us make the product even better.
Working closely with Engineering, Growth and Data, you'll identify opportunities to improve the player experience, turn ideas into well-defined product requirements, and help deliver features that make a measurable difference to engagement and commercial performance.
You'll report to the Head of Engineering and play a key role in shaping the future of Match Bingo.
What you'll be doing
In your first 90 days
* Learn the product inside out, including every game, player journey and key customer touchpoint.
* Work with the Head of Data to understand how our games perform, where players engage most, and where improvements can have the greatest impact.
* Review the end-to-end player journey, identifying areas of friction and opportunities to improve the experience.
* Spend time with the Games Operations team to understand how games are configured, launched and managed.
* Work with the Head of Engineering to agree a prioritised roadmap of product improvements for the months ahead.
Over the following year
* Manage and evolve the roadmap for existing games, delivering regular improvements to gameplay, usability and player engagement.
* Work with Engineering to define and deliver new features and game concepts from idea through to launch.
* Collaborate with the Growth team to ensure CRM activity, in-game messaging and player communications support the overall product experience.
* Plan and manage A/B tests to improve game mechanics and player journeys, using data to guide decisions.
* Monitor product performance, including retention, engagement and ARPU, working with Data to identify opportunities for improvement.
* Work closely with Engineering, Growth and Data to ensure product decisions are well informed, well prioritised and delivered effectively.
About you
You'll probably have most of the following:
* A genuine interest in building products that customers enjoy using.
* A commercial mindset, with an understanding of how product decisions affect customer behaviour and business performance.
* Confidence working with data and using insight to support decision-making.
* Strong organisational skills and the ability to manage competing priorities.
* Good communication skills, with experience working across engineering, marketing and analytics teams.
* Experience using AI tools to support research, planning, specification writing and day-to-day problem solving.
* A practical, hands-on approach and the ability to thrive in a growing business where priorities can change quickly.
What we're looking for
Essential
* Product management experience delivering digital products or features from discovery through to launch and ongoing improvement.
* Experience working on consumer-facing products where engagement, retention and commercial performance were important measures of success.
* Strong analytical skills and the ability to translate data into clear product recommendations.
* Experience prioritising backlogs and working closely with software engineering teams.
* The ability to write clear product requirements and user stories.
* Ability to work from our Tunbridge Wells office for up to two days per week.
Desirable
* Experience within gaming, gambling or another highly engaged consumer product.
* Knowledge of football or live sporting events.
* Experience of CRM, lifecycle communications or personalisation.
* Experience launching new products, games or significant new features.
Package
* £45,000–£60,000 depending on experience
* Up to 15% annual performance bonus
* Benefits package
* Hybrid working, with up to two days a week in our Tunbridge Wells office
Product Manager • Royal Tunbridge Wells, England, United Kingdom
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