Facilities Maintenance Shift Lead Engineer

Your role at a glance

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
As the Critical Facilities Maintenance (CFM) Lead Engineer, you will report to the Critical Facilities Maintenance (CFM) Manager and will be responsible for the support and delivery of Facility Management (FM) services to NTT Data Centers, ensuring operational performance and efficiency is always maintained to the highest possible standards. Provide engineering support and guidance in general on property matters affecting the on-going management and development of NTT Data Centers. You will be responsible for the management of a team of CFM Engineers on your site, including but not limited to ensuring training matrix are up to date, ensure that all planned absences are covered, and scenario drills are completed. You will provide technical support and leadership across the site on critical facility matters, including first line responses to any incidents that arise. You will provide engineering services and guidance on facility matters affecting the day-to-day management and development of the critical and non-critical infrastructure. Plan, manage and implement the delivery of FM services to the Data Centers ensuring optimal operational performance, and that compliance is always maintained to the highest possible standard. Provide engineering services and guidance in general on matters affecting the on-going management and development of the Data Centers. What will you do?
Maintain and supervise a CFM Engineering team
Manage the CAFM system and ticketing queues
Ensure there is continuous development of the sites Emergency Operations Procedures and Standard Operations Procedures
Carry out operational and maintenance activities as directed, ensuring work is executed in a safe and compliant manner
Assist in resolving technical issues with site operations
Be the first level of escalation for technical and non-technical issues for your CFM Engineering team
Support the CFM Engineering teams to ensure correct operation of the critical services of the Data Centers
Act as an Authorized Person for the SSOW for both Low Voltage and High Voltage systems
Identify faults and accurately diagnose root causes
Experience in facilities, operations or engineering; in a Data Center critical environment (ideal but critical environments such as hospitals or banking may be suitable)
Working knowledge and understanding of engineering operations within Mission Critical Environments
Creating and developing SOP and EOP documentation and other related/similar processes
LV Switching experience (HV an advantage)
Demonstrable experience in operating and fault finding complex and integrated M&E systems including (Transformers, LV, Generators, UPS, Electrical distribution, BMS, Air Conditioning, Fire suppression systems)
What are we looking for?
Good numerical and literacy skills and high levels of computer literacy
Excellent organizational skills with the ability to prioritize
Good analytical/ problem solving skills
The ability to communicate effectively at all levels with good relationship building skills
Self-motivated and keen to develop, with a willingness and desire to learn
Keen to share knowledge with colleagues
To possess initiative with an inquisitive nature, unafraid to ask appropriate questions
Full driving license valid for use in the UK
To undergo full security checks to BS7858:2019 standard
Essential qualifications relevant to the role
AP12 LV/ AP15 HV Authorized Person
17th or 18th Edition certified (or comparable) electrical qualification, ideally electrical test & inspection
HND or similar in relevant area (Mechanical, Electrical, Building Services)
Health and Safety related (i.e. IOSH Working Safely)
Desirable qualifications relevant to the role
NVQ / City & Guilds in Refrigeration & Air Conditioning (Level 2 or 3)
F-Gas Certification (essential for working with refrigerants)
Strong electrical & mechanical knowledge of HVAC/chiller systems
Experience with commercial or industrial chillers (air or water-cooled)
L8 Legionella Management (company will train you to the required standard)
Who we are
As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business large and small has its own unique needs and goals. xwwtmva We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.