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WILLIS RE (UK) LIMITED
Placement Support TechnicianWILLIS RE (UK) LIMITED • Ipswich, Suffolk, UK
Placement Support Technician

Placement Support Technician

WILLIS RE (UK) LIMITED • Ipswich, Suffolk, UK
10 days ago
Job type
  • Full-time
Job description

Job Title: Placement Support Technician

Location: Ipswich (Hybrid – 3 days in office)

Reporting Line: Placement Support Lead

The Role

We are seeking an experienced Placement Support Technician to strengthen our growing team,

As a Placement Support Technician, you will play a key role in supporting brokers throughout the full placement lifecycle, from pre-placement activity through to binding and post-placement servicing of treaty reinsurance programmes. You’ll be part of a team building a modern, scalable Placement Support function, contributing to the design of effective processes, driving operational efficiency, and delivering a high quality market-leading client experience within Client Service and Operations. This role offers real exposure, responsibility, and the chance to develop your expertise in a fast-paced, collaborative environment.

Key Responsibilities:

  • Support Brokers in the end-to-end placement of treaty reinsurance programmes
  • Develop a strong understanding of client portfolios and business needs
  • Ensure compliance processes are followed and documented accurately
  • Review market security information and adhere to Market Security processes
  • Perform second pair of eyes checks to ensure accuracy and quality
  • Identify sanctions touchpoints and prepare referrals for approval
  • Maintain accurate contractual data within broking systems
  • Prepare client documentation, including Evidence of Cover, Debit Notes and Closing Instructions
  • Upload premium submissions to Velonetic IMR and resolve queries through to signing
  • Calculate, validate and process adjustment premiums and other post-placement activities, ensuring accuracy, appropriate approvals and maintaining accurate records
  • Support internal and external audits by providing required documentation and assist with queries
  • Build strong relationships with internal teams, clients, and reinsurers
  • Manage and resolve queries or discrepancies related to reinsurance contracts
  • Support and mentor junior team members to develop their expertise
  • Contribute to the development and maintenance of SOPs, guidance materials, and best practices

About You

  • Proven experience in a placement support or similar role within reinsurance broking
  • A solid understanding of the end-to-end placement process
  • Familiarity with systems such as Eclipse and London Market processes (e.g. Velonetic systems, LORS)
  • Strong attention to detail and ability to carry out compliance and accuracy checks
  • Confident communicator with a collaborative, team-focused approach to stakeholder management
  • Ability to manage competing priorities in a fast-paced environment
  • A proactive mindset and drive to continuously improve client service excellence

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Placement Support Technician • Ipswich, Suffolk, UK

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