Join the team that Always Cares!
Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a Host/Hostess - Nipa Restaurant at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.
Some of our fabulous benefits you will enjoy as a Host/Hostess - Nipa Restaurant are:
Annual earnings up to 31,000 ( 26,436.80 base salary + non-contractual tronc)
Pension scheme with company contributions
50% discount in all our restaurants and Spa's across our properties
Team member and Friends & Family rates across our properties
Complimentary stay after passing probation
Extensive discounts on our benefits platform
Access to private medical insurance
Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can be
Interest free season ticket loan
Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
Bike to work scheme
Recommend a Friend incentive
Complimentary laundry
Free meals on duty
Opportunity to join our taskforces to contribute to the business focuses, community and environment
Employee recognition schemes and Social Committee events including gala dinners and much more!
We are currently looking for a passionate Host/Hostess - Nipa Restaurant, to join our Food and Beverage Department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.
As a Host/Hostess - Nipa Restaurant, your main duties and expectations for the role will include:
Assist in the opening and closing procedure of the outlet.
Assists with clearing, re-setting tables, taking orders, serving food and drinks, polishing equipment and maintaining the buffet (when applicable), following departmental standards.
Welcomes guests as they enter the outlets (the "arrival experience") with a smile and a clear Good morning/evening/afternoon.
Escorts guest to the table, presents menu, shows buffet, describes specials, and beverage list and uses available knowledge to exceed guests' expectations.
Ensures every guest receives exceptional service of food & beverage according to the company policy, SOPs and AA and LQA standards from him/herself as well as other colleagues.
You will be required to work 40hours per week, on a shift rota.
We are ...
Best Employer for 2021 at Springboard's Excellence Awards
One of the happiest hotels in London
Earth Check Silver Certified 2023
2 rosettes
Hoteliers' Charter Approved
Preferred Hotels & Resorts member
Top 100 in the Sunday Times Best Places to Work 2025
We are more concerned with what's in the glass, not whether its' half full or empty, so if you feel this Host/Hostess - Nipa Restaurant role is for you, come and pour some happiness into yours by joining our award winning family today!
All applicants must be legally eligible to work in the UK
Host/Hostess - Nipa - London • London (Greater), London (Greater), United Kingdom
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