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Solus Accident Repair Centres
Vehicle Recovery LeadSolus Accident Repair Centres • Leicester, Leicestershire, United Kingdom
Vehicle Recovery Lead

Vehicle Recovery Lead

Solus Accident Repair Centres • Leicester, Leicestershire, United Kingdom
7 days ago
Job type
  • Full-time
Job description

Job Description

Overview

Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.

As Solus and Direct Line Auto Services come together as one team, we are growing our capability to support increased volumes and a wider range of services. The Vehicle Recovery and Movement Lead is a key role that provides first line leadership across our recovery and transportation operations, making sure our vehicles, drivers and processes run safely, efficiently and in line with legislation.

You will shape how we manage vehicle recovery and movement across multiple sites, develop best practice, and drive improvements that help us continue delivering great service to our customers.
Responsibilities


  • Lead, coach and support a dispersed team, creating a positive culture and high standards across day-to-day operations


Work with the Mobility and Insurance Manager to design, implement and monitor efficient systems for vehicle recovery and transportation


Manage risk by delivering robust driver and vehicle audits and ensuring up-to-date compliance with all legislative requirements


Plan and oversee maintenance schedules to minimise downtime of recovery vehicles


Build effective relationships with operational stakeholders to support pricing, service quality and continuous improvement


Maintain a central register of contracts, pricing and related documents


Ensure all policies, procedures and procurement practices are followed


Support wider business projects and collaboration across functions



Qualifications


  • Experience in multi-site vehicle recovery or transportation operations


Strong organisational and influencing skills


Ability to lead teams remotely and on site


Clear communication skills, both written and verbal


Confidence in identifying risks and making sound operational decisions


Analytical and problem-solving skills


Flexibility to travel to different locations as needed



Who are Solus?

Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair.
Why Join Solus?

We have so much to offer when it comes to being a Solus colleague:


  • Competitive salary based on location, skills, experience, and qualifications.


Bonus opportunity tied to your performance and the overall success of Solus.


Company pension scheme with employer contributions.


33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days.


Save money with up to 40% discount on Aviva products and other retailer discounts.


Share in Aviva's success through the Aviva Save As You Earn scheme.


Supportive policies including parental and carer's leave.


Wellbeing focus with tools like Group Income Protection and 24/7 GP access.




At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need.

We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. xwwtmva
Ready to join us? Apply online today, and our team will be in touch within 14 days.

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Vehicle Recovery Lead • Leicester, Leicestershire, United Kingdom

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