Job Description:
At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work as One Team to drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights — and we couldn’t do it without our brilliant people.
As our new Tech Engagement & Communications Specialist, you’ll play a key role in strengthening the connection between Technology and the wider business. Acting as a bridge between technical teams and operational stakeholders, you’ll ensure business needs are clearly understood, translated into actionable insight, and supported through effective engagement and communication.
Your work will help surface operational challenges, drive meaningful improvements, and ensure the right conversations, actions and outcomes happen at the right time — ultimately enhancing customer experience, improving efficiency, and supporting business growth.
As our Tech Engagement & Communications Specialist, you will:
Act as the link between Technology and the business, building strong relationships and bringing teams together to identify challenges and opportunities. You’ll turn insights into clear, prioritised actions, helping to resolve pain points, to deliver value and enhance how Technology supports the business. Alongside this, you’ll play a key role in shaping and delivering Technology communications — creating clear, engaging content, evolving how we communicate, and using engagement data and insights to continuously improve reach, understanding and impact — helping colleagues stay informed and connected to Technology.
As our Tech Engagement & Communications Specialist, you’ll have access to a wide range of benefits including:
Join us as we strengthen the partnership between Technology and the business, driving better outcomes and creating a smoother experience for our colleagues and customers alike. At Jet2.com and Jet2holidays, your potential has no limits — apply today and let your career take flight!
Tech Engagement & Communications Specialist • West Yorkshire, England
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