Talent.com
Howards Group
Senior Service AdvisorHowards Group • Bath, Somerset, United Kingdom
No longer accepting applications
Senior Service Advisor

Senior Service Advisor

Howards Group • Bath, Somerset, United Kingdom
7 days ago
Job type
  • Full-time
Job description

Senior Service Advisor / Customer Relationships Manager (Aftersales) - Howards Taunton

If you have exceptional communication and customer care skills you will excel in our business. We need a Senior Aftersales Customer Relationship Manager to take ownership of the Aftersales customer journey and develop long term customer relationships. You will be working with our Aftersales Teams in Taunton.

You will need to be a real people person and display proficiency within key areas of the role. Previous experience of working in the automotive industry essential, along with a minimum of 1 years service in an Aftersales role. Unlike other retail opportunities, you will only be working from Monday to Friday no weekends!

Whats in it for You?

With a competitive base salary of £26,523 and OTE of £35,000 gross per annum and real opportunities to make further sales, the sky is the limit for your earning potential. Your success directly reflects your hard work and results.

As part of our great Aftersales Team, you will also benefit from:

  • Monday to Friday working week
  • A generous and uncapped bonus scheme enabling you to earn your potential
  • Enhanced Holiday Allowance increasing with service and with an additional day for your birthday
  • Training and Career Development continuous training and opportunities for career progression
  • Pension Scheme with a well-known and established provider
  • Life Assurance Scheme paying a minimum of twice your salary to your loved ones
  • Discounted MOT & Service costs
  • Discounted Gym membership
  • Employment Assistance Programme providing savings and discounts, GP access, mental health support, physiotherapy and Cancer Assist
  • Regular staff social events to connect with your colleagues
  • Employee recognition programmes, including Employee of the Month and Long Service Recognition Scheme
  • Free refreshments while at work

Your Role as a Senior Aftersales Customer Relationship Manager:

  • The key touch point for all customer interactions in our vibrant retail environment. As a fast paced highly customer centric business, this role will be to help facilitate exceptional customer experience on every visit. Working as part of a larger Aftersales Team means that this will provide a fabulous working environment where fresh ideas and intuition are welcomed.
  • You will be a vital link between our busy Sales and Aftersales facilties, providing a high level of expertise in Aftersales, using the tools provided by the business to ensure the customer only wants a Howards experience for their next Showroom or Aftersales visit.
  • By providing exceptional levels of personal service to customers, you will be able to maximise the sale of workshop hours and sell additional Aftersales products and services, using customer focused processes.
  • You will be responsible for supporting the Aftersales Manager and providing coaching for other staff and working towards leading the Department.

What Are We Looking For?

  • A full driving licence. Manual licence essential.
  • Excellent communication and customer-facing skills.
  • At least 3 GCSEs at Grade 4 or above or equivalent experience.
  • Knowledge of IT and use of software packages.
  • Automotive industry experience, with one years service in an Aftersales role.

How to Apply:

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

Ready to take the next step in your career? Click the link below to upload your CV and apply now! Dont miss the opportunity to join a team that recognises and rewards your hard work.

Closing Date:

Applications close at midnight on 25th September2026.

We are an Equal Opportunity Employer and are committed to accommodating the needs of individuals with disabilities. If you require any specific accommodations during the interview process, please let us know. xwwtmva

NO AGENCIES PLEASE.


Create a job alert for this search

Senior Service Advisor • Bath, Somerset, United Kingdom

Similar jobs

Customer Service Advisor - £24,375 A Year

Vero HRMangotsfield, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Provides excellent customer service, handles inquiries, makes outbound calls, and up-sells products, working with the field sales team. Show more

 • Promoted

Residential Conveyancer (Hybrid) – Growth & Benefits

TSR-LegalBath, England, GB
Full-time

Une opportunité passionnante pour un avocat en résidence, CILEX, ou CLC au sein d'un cabinet d'avocats moderne et en pleine croissance à Bath.Le candidat retenu gérera sa propre charge de travail, ... Show more

 • Promoted

Senior Platform Engineer

RaytheonSouth Woodchester, Gloucestershire, GB
Full-time +1

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.Due to the interesting work we do and the sector this team i... Show more

 • Promoted

Mobile Senior Administrator

Colten Care LimitedSturminster Newton, ENG, GB
Full-time

Based at our homes in Dorchester, Sherborne, Sturminster Newton and Blandford Forum.At Colten Care we are proud to offer career development opportunities, and a range of pay enhancements across our... Show more

 • Promoted

Communications and Engagement Advisor

Last MileStonehouse, England, GB
Full-time

Communications and Engagement Advisor.Be among the first 25 applicants.Communications and Engagement Advisor.Get AI-powered advice on this job and more exclusive features.Communications & Engagemen... Show more

 • Promoted

IT Service Delivery Lead – Customer Success & Value

ComputacenterCorsham, England, GB
Full-time

A leading technology service provider is seeking an Information Technology Service Delivery Manager to join their team in Corsham, UK.In this role, you will manage delivery services for key custome... Show more

 • Promoted

Senior Sales Engineer

RotorkBath, England, GB
Full-time

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.Rotork is seeking a technically strong, commercially driven Senior Sales Engineer to accelerate our ... Show more

 • Promoted

Senior Hardware Engineer (EV Charging)

AllyeActon, England, GB
Full-time

Allye Energy is seeking aHardwareEngineerwith an electrical and electronics background to lead thedevelopment andintegration of DC fast charginginto our range of battery energy storage systems.This... Show more

 • Promoted

Retail Development Manager

Zachary DanielsBath, ENG, GB
Full-time

Retail Development Manager | Bristol | Up to £35,000 basic plus bonus and car.Zachary Daniels are recruiting a Retail Development Manager for a fast growing, award winning retailer across Bri... Show more

 • Promoted

Casual Funeral Service Operative

Dignity Funerals LimitedStroud, ENG, GB
Full-time +1

Casual Funeral Service Operative\n.Philip Ford and Son Funeral Directors, Stroud\n.We're looking for compassionate individuals to join our team on a casual basis, supporting families during funeral... Show more

 • Promoted

Mortgage and Protection Adviser

Peter Harding Wealth ManagementShaftesbury, England, GB
Full-time +1

We are recruiting for a Mortgage and Protection Adviser.Peter Harding Wealth Management is.Principal Partner Practice of St.Our goal is to provide a wide range of services to help clients build, gr... Show more

 • Promoted

Senior Manager

Nine Feet Tall - a Talan companyBath, England, GB
Full-time

We’re Nine Feet Tall … and growing! We offer a great opportunity for you to bring your experience, help shape and make a significant contribution to the next stage of our growth.We’re a management ... Show more

 • Promoted

Senior Associate

Stone King LLPBath, England, GB
Full-time

Stone King is an ambitious and purpose-driven firm specialising in the Business & Social Enterprise, Charity, Education, Public Faith and Private Client sectors.Our collaborative culture and core v... Show more

 • Promoted

Organisational Development Lead

CuroBath, England, GB
Full-time +1

Organisational Development Lead.Be among the first 25 applicants.Organisational Development Lead.Get AI-powered advice on this job and more exclusive features.This range is provided by Curo.Your ac... Show more

 • Promoted

Health, Safety & Environment Advisor

Muller DairyStonehouse, ENG, GB
Full-time

Health, Safety & Environmental (HSE) Advisor.Severnside Dairy, Gloucestershire.At Mller, we love making great tasting products and we care just as much about keeping our people safe and our environ... Show more

 • Promoted

Assistant Store Manager - Lead Teams, Boost Sales & Service

OKA Direct LTDBath, England, GB
Full-time

OKA Direct LTD in Bath is seeking a full-time Assistant Manager to support our Retail Team at the Bath store.You will manage daily store activities, lead the sales floor, and help deliver a vibrant... Show more

 • Promoted

Head of Operations - Social Care & Service Growth

Moon Executive SearchYate, England, GB
Full-time

A recruiting agency is seeking a Head of Operations for a charity in Yate.The successful candidate will oversee Day Opportunities services and lead a multidisciplinary team, ensuring high-quality, ... Show more

 • Promoted

Salaried GP: Path to Partnership + Work-Life Balance

MedmatchShaftesbury, England, GB
Full-time

Medmatch is recruiting a Salaried GP to join a well‑established practice in Shaftesbury.The role offers an excellent balance between patient care and workload, with strong teamwork and opportunitie... Show more

 • Promoted

Service Advisor - £29,206 A Year

Octane RecruitmentMangotsfield, United Kingdom Of Great Britain And Northern Ireland, UK
Full-time

Service Advisor role in Bristol with a basic salary of £29,206 plus bonus and overtime.Working hours are Monday to Friday 8am to 6pm with Saturday mornings on a rota. Show more

 • Promoted

Senior System Engineer

Capgemini EngineeringBath, England, GB
Full-time

We are seeking an experienced Systems Engineer to support the design, development, integration, and lifecycle management of complex Air Traffic Management Systems.You will apply rigorous systems en... Show more