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Customer Service Advisor – Swedish & Danish SpeakingEuro London • City of London, London, United Kingdom
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Customer Service Advisor – Swedish & Danish Speaking

Customer Service Advisor – Swedish & Danish Speaking

Euro London • City of London, London, United Kingdom
30+ days ago
Job type
  • Permanent
Job description

Customer Service Advisor – Swedish & Danish Speaking


📍 London Hybrid (3 days in office) or Remote within the UK

📅 Permanent Position | Immediate start available


Are you a fluent Swedish speaker with strong Danish language skills and a passion for delivering exceptional customer experiences?


Euro London is excited to be partnering with an innovative and rapidly growing international consumer brand to recruit a Swedish & Danish-speaking Customer Service Advisor. This is a fantastic opportunity to join a business at an exciting stage of growth as it expands its presence across the Nordic market.


You'll play a key role in supporting customers across Sweden and Denmark, acting as a trusted point of contact and ensuring every interaction is positive, engaging and solution-focused. As part of a collaborative, international team, you'll have the opportunity to contribute to a growing market while developing your own career within a highly customer-centric organisation.


This is the perfect opportunity for someone who enjoys building relationships, solving problems and making customers feel valued at every stage of their journey.


The role:

As a Customer Service Advisor, you will support customers across multiple channels, delivering a first-class experience and helping to strengthen long-term customer loyalty.


Key responsibilities include:

  • Providing outstanding customer support via phone, email, live chat and social media
  • Managing customer enquiries, orders, feedback and service-related issues
  • Delivering personalised and empathetic customer experiences
  • Building strong relationships and acting as a brand ambassador
  • Identifying opportunities to improve processes and customer satisfaction
  • Sharing customer feedback and insights with wider teams
  • Working collaboratively within a supportive and fast-paced international environment


About you:

We're looking for someone who genuinely enjoys helping people and takes pride in delivering exceptional service.


To be successful, you'll have:

  • Fluent Swedish (written and spoken)
  • Strong Danish language skills with at least professional working proficiency
  • Fluent English communication skills
  • Previous customer service, customer support or customer-facing experience
  • Excellent written communication and attention to detail
  • Strong problem-solving skills and a proactive mindset
  • The ability to manage multiple priorities effectively
  • A positive, team-oriented attitude whilst being comfortable working independently
  • UK Right to Work


What's in it for you?

This is much more than a traditional customer service position. You'll be joining a business where people, development and culture truly matter.


✅ Opportunity to play a key role in an exciting Nordic market expansion

✅ Join a fast-growing international company with genuine career progression opportunities

✅ Hybrid or remote working flexibility within the UK

✅ 25 days annual leave plus bank holidays

✅ Additional wellbeing leave and length-of-service holiday rewards

✅ Annual Learning & Development budget to invest in your career

✅ Private Medical Insurance

✅ Enhanced parental leave policies

✅ A collaborative, supportive and genuinely inclusive culture

✅ Regular team socials, company events and celebrations

✅ The chance to make a real impact within a purpose-driven, values-led organisation


Ready for your next challenge?

If you're a fluent Swedish speaker with strong Danish skills and you're looking to join a growing international business where your contribution will be recognised and valued, we'd love to hear from you.


Apply today to find out more.



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Customer Service Advisor – Swedish & Danish Speaking • City of London, London, United Kingdom

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