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Benugo Limited
General ManagerBenugo Limited • Cardiff, Wales, UK
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General Manager

General Manager

Benugo Limited • Cardiff, Wales, UK
30+ days ago
Job type
  • Full-time
Job description

You will be responsible for leading, managing, developing and implementing growth strategies. These responsibilities will be a wide spectrum of tasks ranging from sales strategies, recruitment, training, overseeing the food quality and service, as well as having a presence on the floor.

Duties include but not limited to:

Commercial:

  • Taking responsibility for the business performance at the location delivering company forecast and yearly targets.
  • To analyse and drive profitable sales whilst constantly improving standards.
  • To organise marketing activities, such as promotional event and discount schemes.

People Management:

  • Offer clear directions and briefings to the team.
  • To offer effective feedback on performance through structured reviews.
  • To recruit the best team members for the location.

Client Service:

  • To build and maintain a solid and professional relationship with John Lewis.
  • To ensure effective communication and engagement with John Lewis.
  • To regularly monitor customer feedback and produce a suitable action plan based on the results.

Health & Safety, Food Safety and ESG:

  • To ensure the location achieves a minimum score of 90% on European Safety Bureau and 5* scores on EHO visits.
  • To ensure the location meets statutory and Company requirements of Health & Safety, Food Safety and Environmental legislation and procedures.

Additional Information

  • Meal on shift
  • Endless tea and coffee on shift
  • Enrolment into the WSH pension scheme
  • Up to 33 days annual leave (plus extra day for your birthday off)
  • Enhanced maternity, paternity and family friendly leave with length of service
  • Access to everyday discounts and communication portal
  • Employee Assistance Programme and qualified Mental Health First Aiders
  • Cycle to Work scheme
  • Opportunity to develop and further your career in an exciting company

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General Manager • Cardiff, Wales, UK

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