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AM Global
Supply Chain CoordinatorAM Global • Sunderland, England, United Kingdom
Supply Chain Coordinator

Supply Chain Coordinator

AM Global • Sunderland, England, United Kingdom
10 days ago
Job type
  • Full-time
Job description

Mission and Main Objectives:


This role will work within Automotive Components Supply Chain Management team, working in the automotive sector. The main day-to-day tasks are varied but heavily emphasized on the supply chain for the allocated key accounts and accountable for the subsequent account performance.


The role involves a high degree of customer and supplier liaison, as well as including the recording, management and reporting of sales information; thereby requiring a high degree of communication, coordination and excellent customer service skills. As the role is that of end-to-end account management, a great deal of job ownership and responsibility is required.


Outline and Responsibilities:


  • End-to-end responsibility of all allocated accounts
  • Accountable for financial performance of allocated accounts, in line with commercial conditions.
  • Responsible for financial analysis of assigned customer accounts
  • Manage the day-to-day requirements of assigned customers, suppliers and 3PLs
  • Point of contact for assigned customers, ensuring a consistent customer service approach and positive long term relationships.
  • Effectively manage supply chain from supplier to assigned customers, in line with set criteria.
  • Monitors service received to assigned customers – detailed in regular KPI reports.
  • Identify commercial opportunities and collaborate with the Sales Team to grow the business.
  • Ensure timely invoice issue and payment of assigned customers.
  • Manage and report on inventory and quality issues together with 3PL and Quality Department.
  • Building and maintaining relationships with customers, suppliers and 3PL providers.
  • Control logistics; including arranging transport, storage, delivery and all associated administration between customers and suppliers.
  • Assist with ongoing process reviews and identify and implement process improvement activities.
  • Financial and logistics data recording and reporting.
  • Liaison with relevant warehouses for stock management and inventory control.
  • Oversee Assistant Delivery Control duties in relation to allocated accounts.
  • Mentor Assistant Delivery Controllers as appropriate.
  • Any other reasonable duty requested by management, relevant to the role.


Experience and Qualifications Required:


  • Essential experience working within the automotive industry or global / international Supply chain management.
  • Required experience in global or international Logistics (or similar)
  • Good knowledge of MRP systems and customer service skills
  • Very computer literate (incl. excel, word, outlook, etc)
  • Good problem solving skills and an ability to prioritise tasks
  • Ability to work with limited supervision and using own initiative to complete tasks
  • Good communication and interpersonal skills, dealing with people from different functional areas and cultures
  • Flexible and adaptable, able to work to tight deadlines


Assessed Competencies / Overall Meaning:


  • Developing Others Level 1
  • Gives Short-Term, Task-Oriented Instruction
  • Teamwork & Cooperation level 2
  • Expresses positive attitudes and expectations of a team or team member
  • Achievement Orientation level 2
  • Creates own measures of excellence
  • Customer Service level 2
  • Takes Personal Responsibility for Correcting Problems
  • Organisational Commitment level 2
  • Develops loyalty
  • Initiative level 1
  • Reacts to short-term opportunities or problems
  • Concern for Order level 2
  • Monitors Own or Others’ Work for Order
  • Analytical Thinking level 2
  • Sees Basic Relationships
  • Conceptual Thinking level 1
  • Applies Basic Rules
  • Information Seeking level 2
  • investigates
  • Expertise level 2
  • Assembles latest and relevant information of own area of expertise
  • Impact & influence level 2
  • Takes multiple actions to persuade
  • Organisation Awareness level 2
  • Understands Informal Structure


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Supply Chain Coordinator • Sunderland, England, United Kingdom

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