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About Us:
LDH la doria is a leading supplier of ambient food products to major UK Supermarkets.
Established for over 65 years we are the best in the business working in close relationships with all of our customers and meeting the highest of service targets.
Job Summary
The Customer Collaboration Lead owns the added-value Customer collaboration agenda. The role leads structured customer engagement, collaborative forecasting, demand challenge, order fulfilment strategy, range-change governance, supply planning alignment, customer workstreams, continuous improvement and escalation ownership.
It converts process data into commercial and operational insight, helping LDH move from reactive process management to proactive customer collaboration with clearer assumptions, earlier risk identification and stronger shared accountability.
Job Emphasis
This role is process, procedure, reporting and coordination focused. It supports customer collaboration but does not carry primary accountability for senior customer engagement, strategic forecast challenge, customer workstreams or continuous improvement leadership.
Key Responsibilities
Requirement to travel within the UK
Knowledge/Qualifications:
5+ years experience in similar role
Excel Data Analysis
Strategic thinking skills
Strong communication
Competitive Salary]Discretionary Annual Bonus
Pension Scheme
33 days holiday (including bank holidays)
Hybrid working arrangements
Free Parking
Life Assurance
Employee Assistance Programme
Fantastic Social Events
Equal Opportunities: LDH is an equal opportunity employer and is committed to providing a workplace free from discrimination.
If you would like to be part of a successful Company who values its employees, then please send in your C.V. for consideration.
Customer Collaboration Lead • Ipswich, England, United Kingdom
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