Talent.com
Propel
Head of Operations - B2C FintechPropel • London, England, UK
No longer accepting applications
Head of Operations - B2C Fintech

Head of Operations - B2C Fintech

Propel • London, England, UK
14 days ago
Job type
  • Full-time
Job description

Overview

We’re hiring: Head of Operations for a fast-growing fintech scaleup in London. This is a hands-on, high-ownership role reporting to the founder, with broad exposure across the business and a path toward a major growth phase and exit in the next few years.

What You’ll Get

  • A true right-hand role to the founder with exposure to every corner of the business
  • Direct involvement in European expansion, fundraising, and investor strategy
  • A front-row seat as the business scales through major co-brand partnerships
  • Huge breadth and variety; no two days will look the same
  • The chance to build the operational backbone of a high-growth fintech
  • A fast-track to exit in the next 2 to 3 years alongside a chairman with scale and exit experience

Responsibilities

  • Negotiating Mastercard and co-brand contracts
  • Driving European expansion plans
  • Supporting fundraising, investor conversations, and the next investor raise
  • Writing proposals for partners, regulators, and shaping key strategic partnerships
  • Running hiring processes and shaping the team
  • Being everywhere, spinning plates, and solving problems
  • Booking tradespeople, sorting office moves, mounting screens, and handling operational hiccups as needed

What This Role Involves (Hands-On)

  • This is a full-on, hands-on role; nothing is beneath you
  • If you’re seeking a traditional HOO with large teams and layers of management, this is not for you

Must Haves

  • B2C fintech background with card experience (ideally from a startup or scaleup)
  • Sharp commercial mind; you can read contracts, spot risks, and understand detail
  • Fast learner who thrives on variety and can switch gears quickly
  • Strong written and verbal communication skills
  • Fully hands-on; you love solving problems and getting things done
  • Minimum 4 days a week in the London office, no exceptions

Who Will Love This

  • People who’ve been the go-to person for a founder in a B2C fintech, especially with card experience
  • Generalists who thrive in fast-paced, scrappy environments
  • People who can jump from negotiating VC term sheets to fixing office kit on the same day
  • Sharp operators who care about the commercial detail and are flexible about tasks

Who This Won’t Suit

  • If you want a big team to manage, this isn’t the role
  • If you need hybrid or remote working, this isn’t the right fit
  • If handling day-to-day details like booking tradespeople or customer issues isn’t appealing, this won’t be for you
  • If you prefer leading from a distance, you won’t enjoy this

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Management

Note: This is a London-based role requiring four days per week in the Central London office.

#J-18808-Ljbffr
Create a job alert for this search

Head of Operations - B2C Fintech • London, England, UK

Similar jobs

Head of Technology Operations

Morson Edge (Financial Services)Greater London, England, United Kingdom
Permanent

Head of Technology Operations – Technology, Reliability, Incident Management, Team Management, Target Operating Model, Principles, Greenfield, Digital – Permanent Up to £190,000 base + Bonus.My cli... Show more

 • Promoted

Head of FP&A

DwellyGreater London, England, United Kingdom
Full-time

Dwelly — a UK-based, AI-enabled lettings and property management platform, that is growing through a roll‑up strategy acquiring estate agencies.The company leverages two arms: i) acquiring existing... Show more

 • Promoted

Head of Technology Portfolio (COO)

Hunter BondGreater London, England, United Kingdom
Full-time

Head of Technology Portfolio – COO Office.London (Hybrid / Good WFH options).My leading Investment Bank client is looking for a talented and motivated individual to support the senior business team... Show more

 • Promoted

Head of Operations - B2C Fintech

PropelLondon, England, GB
Full-time

We’re hiring: Head of Operations for a fast-growing fintech scaleup in London.This is a hands-on, high-ownership role reporting to the founder, with broad exposure across the business and a path to... Show more

 • Promoted

Head of Treasury Operations, EMEA

Rex Technologies GmbHGreater London, England, United Kingdom
Full-time

Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and ... Show more

 • Promoted

Head of Operations — Scale a Purpose-Driven Fintech

StrideUp Homes LimitedGreater London, England, GB
Full-time

StrideUp Homes Limited in Greater London is seeking a Head of Operations to manage operations, ensuring exceptional service and operational efficiency.You will lead a talented team and influence pr... Show more

 • Promoted

Head of Operations — Scale a Purpose-Driven Fintech

StrideUpGreater London, England, GB
Full-time

StrideUp is seeking a Head of Operations to manage the operational backbone of the company.This leadership role involves driving operational excellence, improving efficiency, and ensuring high serv... Show more

 • Promoted

Head of Exchange

LunoGreater London, England, United Kingdom
Full-time

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely.We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and res... Show more

 • Promoted

Head of Operations

ctrl-alt.coGreater London, England, GB
Full-time

Ctrl Alt is designing and operating the on‑chain infrastructure powering digital capital markets globally.We bring together a unique blend of expertise in financial markets and cutting‑edge in‑hous... Show more

 • Promoted

Head of RevOps

TilloGreater London, England, United Kingdom
Full-time

Who we’re looking for: A Head of Revenue Operations to lead and mature our RevOps function during a critical growth phase.The challenge: The core challenge of this role is transitioning a functiona... Show more

 • Promoted

Head of D2C Operations (Logistics)

The TalentPool CompanyLondon, England, GB
Full-time

Head of Operations (Logistics) – D2C Luxury Goods.TalentPool have exclusively partnered with a high-growth, design-led luxury brand to appoint a commercially minded.This is a rare opportunity to jo... Show more

 • Promoted

Head of Operations - Scale-Up Hospitality Leader

mumGreater London, England, GB
Full-time

A growing hospitality group in London is seeking a Head of Operations to drive multi-site performance and scale up operations.The ideal candidate will have proven experience in leading high-volume ... Show more

 • Promoted

Global Head of Commodities Technology & Platforms

Citigroup Inc.Greater London, England, United Kingdom
Full-time

Greater London is seeking a Global Head of Commodities Technology to define and execute the technology strategy supporting its Commodities business.The ideal candidate will have substantial experie... Show more

 • Promoted

Head of Windows Engineering - Banking & Finance

Hamilton Barnes Associates LimitedGreater London, England, United Kingdom
Full-time

Looking for a role with plenty of growth opportunities?.Join a global financial technology organisation delivering trusted trading, market data and custody services across foreign exchange and digi... Show more

 • Promoted

Head of Technical Operations & Platform Reliability

M+C Saatchi UKGreater London, England, GB
Full-time

A leading creative company in Greater London is looking for a Head of Technical Operations to lead and evolve the technical services supporting global operations.The role requires a seasoned techno... Show more

 • Promoted

Head of Global Sales Operations

monday.comGreater London, England, GB
Full-time

Revenue Operations, Sales Operations, or Business Operations in a SaaS / tech environment.Proven people leadership experience, including managing managers and developing high-performing teams acros... Show more

 • Promoted

Head of Portfolio Implementation

TPT Investment ManagementGreater London, England, United Kingdom
Full-time

TPT Investment Management is looking for an experienced Head of Portfolio Implementation to lead the implementation of client investment strategies.The role is responsible for ensuring that investm... Show more

 • Promoted

Head of Client Operations – Venture Capital

Venture SearchGreater London, England, GB
Full-time

A leading investment firm in the UK seeks a Head of Operations to oversee operational excellence and client service delivery.You will lead day-to-day operations, enhance internal systems, and ensur... Show more

 • Promoted

Head of Payments Operations

FreshaGreater London, England, United Kingdom
Full-time

Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and he... Show more

 • Promoted

Head of Operations

Venture UpGreater London, England, GB
Full-time

Head of Trading Operations/COO – Sports betting Startup – London.Head of Operations/COO is required for a successful proprietary trading firm and alternative investment manager startup focused on q... Show more