Decision Support Technician
Location: Newcastle upon Tyne, control room based
Contract: Fixed-term contract
Hours: Full-time, 3 x 12-hour shifts on a 24/7 rotation
Salary: £32,000 plus 20% shift allowance
Start date: ASAP
Role Overview
We are looking for a Decision Support Technician to join a busy rail operations environment. This role is based in a control room setting and will focus on supporting live train operations by advising on, diagnosing and responding to in-service faults and failed units.
The successful candidate will work closely with production teams, drivers and operational stakeholders to ensure trains are safely and reliably available for service. This is a great opportunity for someone with a rail, depot, automotive or military technical background who is looking to develop within rolling stock.
Key Responsibilities
Essential Requirements
Desirable Experience
Candidate Profile
This role would suit a technically minded individual with strong communication skills who can remain calm under pressure. Candidates from rail, depot, automotive or military backgrounds may be well suited, particularly those looking to move into or develop within rolling stock and live operational support.
Decision Support Technician • Newcastle Upon Tyne, England, United Kingdom
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